Senior Technical Program Manger

6 months ago

London, United Kingdom Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Technical Program Manger / Conductor

Senior Technical Program Manger / Conductor

OVERVIEW
- Are you passionate about delivering high quality change efficiently?
- Do you want to be part of an exciting, self-managing and ambitious team?

This Senior Technical Program Manager / Conductor will be part of our Systems Platform Engineering, Mastercard One team.

RESPONSIBILITIES
- Manage the delivery of Infrastructure Engineering work, coordinating activities directly with the Engineers.
- Collaborate closely with the TPM’s and Technology Leads to prioritize and manage the product backlog, ensuring that it is refined and ready for upcoming sprints.
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Identify and help to remove obstacles that hinder the team's progress, escalating issues when necessary.
- Report progress to Stakeholders, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems.
- Encourage a culture of self-organization and ownership within the team, empowering them to make decisions and take responsibility for their work.
- Foster a collaborative and open environment, enabling effective communication and knowledge sharing among team members.

JOB SPECIFIC EXPERIENCES
- At least 2 year’s experience in a similar role.
- Efficient in agile work management tools such as JIRA.
- Prior Project management experience working with waterfall and agile teams.
- General interest and passion for agile and learning agile practices.
- Familiarity with Kanban, Agile, or Scrum processes.
- Familiarity with ITSM processes
- High-energy, detail-oriented, and proactive with the ability to function under pressure in an independent environment
- Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
- Excellent problem-solving skills
- Scrum certifications would be preferred
- Prince 2 certifications would be preferred
- Degree level qualification would be preferred

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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