Summer Casual Worker

4 weeks ago

Cirencester, United Kingdom Royal Agricultural University Full time

**Summer Casual Worker (Commercial Services)**

Job Description***

The Role

**Job title**:Summer Casual (Commercial Services)

**Department**:Commercial Services

**Responsible to**:Retail Manager, Restaurant Manager, Bar Manager

**Location**:Cirencester, Main campus

**Salary**:£10.42 phr (23 yrs & over); £10.18 (under 23 yrs), plus holiday pay at

12.07% (equivalent total hourly rate £11.67 or £11.41 per hour)***

**Term**:Temporary summer casual post up to September. Between the hours

of 07:00 - 22:00 Monday to Sunday, up to 25 hours per week;
working across the café, shop, restaurant, bar and events***

**Relationships with**: Customers, students and suppliers

Purpose

Delivery of all food, beverage and retail services to all customers and cleaning all departmental
areas and washing up as required. Support of management team. Full training will be provided

Key Responsibilities

**1.** Working to the departmental standards, providing a high quality customer service to include
awareness of allergens, dietary conditions, acting promptly to address concerns

**2.** To take responsibility for delivering proficient services in the following areas, to the agreed
standards, Tea & Coffee delivery/Servery/ Functions / Conferences / Events/ Retail Outlets/ Bar
services/ Wash up areas

**3.** Following all Departmental, Institutional & Legal procedures: COSHH, Health Safety and Welfare,
Maintenance requests, Security and Reporting all incidents to line manager

**4. **Maintain high standards of cleanliness and hygiene in all areas. To maintain a high standard of
personal appearance, and to wear the correct uniform at all times

**5. **Demonstrate** **a flexible approach to working at Events/Functions

1
Reviewed July 2023

**6. **Sort waste for recycling and disposal in correct recycling point and responsible for usage of
utilities and resources

**7. **To undertake such other duties as may be requested by the Associate Director of Commercial
Services
- General responsibilities:

- The University is committed to equality of opportunity. All staff are required to comply with

current legislation, University policies and good practice guidance.
- All staff are required to act in a way that safeguards the health and wellbeing of children and

vulnerable adults at all times. The post holder must be familiar with and adhere to appropriate

safeguarding policies and guidance and participate in related mandatory/statutory training.

Managers have a responsibility to ensure their team members understand their individual

responsibilities with regard to safeguarding children and vulnerable adults.
- All staff are required to participate in the University appraisal process and should ensure they

are familiar with the process and plan time to prepare for their appraisal. Following the

appraisal, staff are expected to undertake in any necessary learning and development and

work towards the objectives that have been set.
- The University expects staff to attend any training designated as mandatory and to undertake

learning and development activities to support their role. Managers must facilitate learning

and development within their teams.
- It is a condition of employment that staff will not disclose any information obtained in the

course of their duties other than to those entitled to receive it. The post holder must ensure

that the confidentiality of personal data remains secure and that restricted information or

highly restricted information to which they have access remains confidential during and after

their employment at Royal Agricultural University. All staff must undergo appropriate data

protection training as required.
- All absence from work must be reported in accordance with the University’s absence

procedures and recorded on iTrent.
- The University acknowledges its responsibility to provide a safe, smoke free environment, to

its employees, service users and visitors. It is the policy of the University not to allow smoking

on University premises other than in specifically designated areas.

University Values
As a University we have chosen five values to underpin our learning community. These are the values

which we will all work by and for which we want the RAU to be known. We are:

- Collaborative - we believe in the power of working together. We are stronger as a community

of practice - inspiring each other, identifying shared goals, and providing reciprocal support

leads to greater success.
- Open-Minded - we are receptive to new ideas and we value the diversity of experiences and

skills. We are committed to listening to everyone across the RAU community.

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Reviewed July 2023
- Resourceful - we adopt creative approaches to achieve our goals while setting higher

standards, promoting professionalism and sustainability.
- Responsible - individually and collectively we take accountability for our actions working with

integrity to achieve the highest ethical standards.
- Inclusive

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