Retail Shop Supervisor
5 months ago
Manage and Oversee store staff to ensure they complete their assigned tasks promptly.
- Overseeing the daily operations of the store, including product availability and pricing
- Analyze profitability ratios and implement corrective measures.
- Delegate and perform tasks related to upkeep and organization, including rearranging shelves, setting up displays and cleaning the store and products.
- Coordinate deliveries, Check inventory numbers, record missing, or stolen merchandise and plan special discount offers as needed.
- Provide customer service in the shop front attending to customers' needs by finding specific items, correcting pricing mistakes, and administering refunds or discounts.
- Train new staff members and schedule shifts as required.
- Prepare sales and customer relations reports by analysing and categorizing sales information.
- identifying and investigating customer complaints and service suggestions.
- Manage interpersonal relationships with employees and maintain control over how they perform their tasks.
- Perform tasks delegated by management daily.
**Salary**: £26,500.00 per year
**Benefits**:
- Flexitime
Schedule:
- Flexitime
Ability to commute/relocate:
- Newcastle-under-Lyme, Staffordshire: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
Work Location: In person
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