Owner Liaison

6 months ago

London, United Kingdom HTM Full time

**仕事内容**:
Niseko Resort is a thriving international alpine destination, famous worldwide for its snow, food and jet-set clientele.

This role is an amazing opportunity to grow your skills and experience, with days off spent making the most of the resort.

Our purpose is to make an ongoing contribution to the Niseko resort, our staff, our customers and the community. We value professionalism and honesty in everything we do and everyone we work with.

If you want to be part of a hardworking dynamic team in this special part of the world then we would love to hear from you.

HTM's portfolio of brands includes Skye Niseko, Niseko Central, Ki Niseko, GoSnow, YamaSport, Kumo Restaurant, An Diningand SkyExpress.

**The Role**

Main responsibilities would include but are not limited to the following:

- Assisting with organising bank transfers, deposits and cash withdrawals for Owners.
- Handling system inputs for billing and payments to Owners and Management Associations.
- Liaising with Owners regarding upgrades and issues related to their property as reported by the Property team.
- Liaising with Owners regarding tax accounting.
- Assisting with onboarding and offboarding Owners when property ownership changes hands.
- Liaising with real estate companies regarding property information and availability for room viewings.
- Working with internal teams such as Reservations and Accounts to ensure Owner reservations and fund transfers/payments are handled properly.

**Knowledge and Skill Requirements**
- 1-2 years experience in an admin or hospitality/service role.
- Passionate about hospitality service.
- Professional attitude.
- Team player with excellent communication skills.
- Basic computer skills (Google Suite, Microsoft Office).
- Business level English.
- Intermediate level Japanese or Chinese language a bonus.
- Ability to drive in Japan with valid International Driving Permit or Japanese drivers licence desirable.

**Employment Package Details**

**Employment Status**: Ongoing contract with visa sponsorship available

**Contract Value**: ¥3,600,000 to ¥4,000,000
(The above remuneration will be divided by 14 and paid monthly with two annual bonuses.)

**Location**: Niseko, Hokkaido, Japan

**Working Hours**: average 40 hours per week (shift times vary by season)

**Benefits**
- Flexi-time system with paid overtime
- Health, social, and employment insurance
- Visa sponsorship
- Staff accommodation available
- Grand Hirafu season pass available at a discounted rate
- Free ski or snowboard lessons (availability dependent)
- Discounts on HTM services and businesses
- Access to language and work relevant training subsidy

**その他**:

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