Debt Collection

**About the role and our team**

Join our team as a Debt Collection and Prosecution Officer within Treasury

Within this role, you will review an allocated caseload of all client types in respect of both income tax and national insurance debt collection and prosecution.

Your duties will include:

- Giving advice to clients on the debt collection and prosecution procedures
- Reviewing debt cases and issuing warrants to the coroner for collection of outstanding debt
- Agreeing suitable payment arrangements, taking into account client circumstances, and monitor payment arrangements
- Reviewing appeals against interest charged and provide written reviews
- Attending court with the EO Debt Collection Technical and Prosecution Technical Officer, making accurate notes of judgement

You will promote the Income Tax Division culture and values by demonstrating a high standard of customer service and professionalism - dealing with clients both at the public counter, over the telephone or in an interview.

**What can this role offer me?**

You can take advantage of the excellent opportunities we provide for personal and professional development. This includes the use of our Learning, Education and Development Centre and the fantastic range of fully funded courses we support.

If working flexibly is important to you, you’ll be happy to know we operate a flexi-time system making it easier to reclaim any additional hours worked and to fit your other commitments around your work life.

To find out more about the benefits you can enjoy by working with us, download our benefits guide from the bottom of the advert.

**How to find out more and apply**

For more information please see the attached job description and person specification, alternatively contact Olivia Preston on 01624 687032.

**Additional information**

A relocation package and interview expenses are not available for this role.

**We support flexible working and equality, diversity and inclusion in our recruitment**

The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.

Find out more about where a career in the Isle of Man Public Service could take you at hr.gov.im/careers.