Truck Parts Advisor

3 weeks ago

Manchester, United Kingdom Tranzparts Group Limited Full time

With over 40 years commercial vehicle parts experience, our team have the expertise to deliver the correct product at the right price whilst still delivering exceptional customer service.

We supply vehicle parts for all makes of Commercial Vehicles, Truck, Trailer and PSV - chosen suppliers of all major OEM vehicle parts.

We have a vacancy for an experienced parts advisor, based in Eccles Manchester. A proven and demonstrable track record with using electronic parts catalogues, dealing with suppliers and good organisation skills are essential.

**Main Duties**
- Process all customer orders accurately and supplier returns efficiently and promptly
- Organising drivers and staff to ensure smooth operation of the depot
- Optimising the sale of all Parts and Accessory products to both internal & external customers.
- Developing customer relationships through providing good product knowledge and creating an effective first impression.
- Invoice preparation and full explanation of the parts to the customer
- Prioritise customer’s orders by urgency and liaise with dispatch, ensuring accurate delivery times
- Ensure all paperwork is updated and recorded correctly on the system
- Ensure all customers are shown the utmost courtesy and consideration
- Assist customer queries with comprehensive knowledge of commercial vehicle parts and components

**Requirements**:

- Excellent knowledge of vehicle parts or automotive parts across all makes/brands
- Full Driving Licence
- Ability to work alone and as part of a team
- Excellent communication and customer service skills
- Health and Safety conscious
- Attention to detail
- Ability to multi-task in a very fast-paced environment, follow up sales leads promptly
- Trustworthy, punctual and reliable

**To succeed in this role, you will need to have**:

- Enthusiasm and the ability to collaborate and pull in the same direction as the rest of the Management team.
- Able to work well autonomously.
- The ability to learn systems and computerised stock and order management systems
- The desire to win sales in a competitive industry
- A hands-on approach to your work
- Good IT skills
- Experience and knowledge of Parts systems
- Commercial Vehicle Parts background desriable.
- Be a “People Person”

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Motor Vehicle Parts Sales: 2 years (required)

Licence/Certification:

- driving license (required)

Work Location: One location

Reference ID: tra1001

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