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**SECTION 1 MAIN DUTIES AND RESPONSIBILITIES**: Staff Responsible for the supervision and wellbeing of Domestic Assistants Responsible for supervision of domestic services ensuring high standards of cleanliness and working practices are maintained to aid patient wellbeing and reduce hospital acquired infection, seeking advice from clinical staff when required. Responsible for ensuring correct cleaning methods are adhered to. Responsible for ensuring domestic assistants follow safe systems of work for all cleaning tasks whilst observing infection control principles including bare below the elbows and wearing appropriate PPE. Responsible for ensuring all required paperwork is completed correctly and on time, e.g.
flushing records, infection clean documentation. Responsible for monitoring attendance of staff and ensuring that absences are recorded on ESR. Update and maintain porter staff rotas ensuring adequate cover is provided at all times. Responsible for the first stage of sickness absence review and Return to Work interviews.
Responsible for completing departmental administrative documentation e.g. Annual leave requests, Sickness absence recording forms and timesheets and recording on ESR. Responsible for ensuring domestic assistants adhere to the dress code policy. Responsible for undertaking domestic assistant annual appraisal in a timely manner.
Responsible for ensuring all mandatory training is completed in a timely manner. Responsible for supporting new starters and assisting in carrying out the local induction Ensure that staff training is added to the departmental training matrix. Responsible for training staff in the correct use of equipment e.g. buffers, mops etc.
and on-job training thereafter, to ensure that correct operating procedures are maintained and followed by all domestic assistants. Will support domestic assistants in carrying out the Care Certificate Responsible for inputting payroll and reconciling any wage queries. Responsible for the initial counselling of staff, acting with diplomacy and reporting to line manager any matters that may require disciplinary action. Assist in the interview and recruitment process using the trust recruitment process.
Ensure the day to day smooth running of the designated teams as part of the wider service through the supervision and training of staff. Ensure staff use the correct equipment in accordance to method statements. To ensure domestic assistants take responsibility for the safe storage of all equipment when not being used. Organise repairs/servicing to machinery/equipment as and when required.
Ensure that domestic assistants are aware and comply with the departments Health & Safety requirements. Responsible for escalating any issues/concerns directly to the Domestic Manager/Deputy. Report any risks to Domestic Manager around domestic activity so that the risk register is up to date. To complete incident reports for any injuries or accidents to self or others within areas of responsibility in a timely manner.
Responsible for reporting any risks/ incidents, and ensuring staff are familiar with the incident reporting process. To complete incident reports for any injuries or accidents to self or others within areas of responsibility in a timely manner and provide feedback on any learning from the incident. To assist management in the handling of complaints relating to departmental services by undertaking investigations and providing reports. To act as first point of contact for Domestic services.
Assist with any cleaning duties as required, These duties will include: General cleaning High and low dusting Wet and dry mopping Vacuum Cleaning Scrubbing floors with mechanical machine Polishing floors with mechanical machine Emptying clinical and general waste bins and placing bags in designated areas Cleaning and descaling of toilets and sanitary areas o Curtain changing taking curtains down and re-hanging Cleaning baths, taps and showers Isolation cleaning Carpet shampooing Stripping and sealing of floors using a floor machine and scrubbing pad, mop and bucket, sucking up machine and stripping chemical following instructions given by the Domestic Supervisor Strip and make beds Communication Demonstrate effective communication skills, dealing with patients, visitors and staff in a polite, respectful and courteous manner. Assist the Domestic manager in inducting newly appointed staff. Assist in establishing and maintaining communication channels between service providers e.g. estates, linen and catering services.
To liaise with heads of departments to ensure the most efficient use of domestic services. To ensure Domestic assistants are given all relevant information through staff briefs, feedback from meetings and other sources of information Develop and maintain close relationships with Ward and Unit Managers to keep them informed of all activity relating to the domestic service. Liaising with all departments on tasking and planning activitie
