Admin/receptionist

The Role

The main duties involved in this role are as follows:
- Assist with reception duties, dealing with incoming client calls or clients/contractors who arrive on site in a friendly and efficient manner, projecting a positive image and ethos of the firm.
- Process incoming mail, send and receive faxes, sort and distribute post to staff, photocopying and scanning documents into the appropriate client’s matter in the Company’s case management system using the client reference number.
- Where no client reference is available, undertake necessary checks to identify client.
- Archiving - Preparing files/boxes for dispatch to external storage company, which includes inputting details onto IT system, or for storage on site. Action requests for retrieval of files, wills or deeds from storage.
- Acceptance and preparation for dispatch of recorded/special delivery items/post.
- Preparation of external mail for delivery to Post Office and our own internal weekly courier.
- Monitor stationary stock levels and assist with the preparation and submission of stationary orders. Check deliveries against delivery notes and advise if there are any discrepancies.
- Open and close client matters using the company’s case management system using client reference numbers.
- Arrange appointments and meetings for staff
- Undertake all other clerical and administrative duties as may reasonably be required from time to time

The Person

Essential Attributes
- Communication - good telephone manner
- Previous experience in an administrative role
- Personable manner
- Ability to prioritise
- Customer service focussed

Desirable Attributes
- Basic knowledge of legal
- Computer literacy

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£19,500.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

COVID-19 considerations:
All staff and clients are expected to check their temperature on arrival and sanitize their hands.

**Experience**:

- Admin/Reception/Customer Service: 2 years (required)

Work Location: In person

Application deadline: 04/08/2023
Reference ID: Clitheroe 07/22
Expected start date: 11/09/2023