Customer Service Advisor

4 weeks ago


StocktononTees, United Kingdom Sterling Recruitment Services Full time

Sterling Recruitment Services are looking to recruit a number of experienced Customer Service and Sales Advisors to join our clients customer service team based at Preston Farm, Stockton on Tees.

**Typical duties and responsibilities**
- Answer or make calls to current clients to learn about and address their needs, complaints, with the goal to assist them in signing up for new projects with the company
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engage in active listening with callers, confirming or clarifying information and diffusing challenging clients, as needed.
- Build lasting relationships with clients and other team members based on trust and reliability while providing excellent and consistent customer service.
- Utilise software, databases, scripts, and tools appropriately.
- Take part in training and other learning opportunities to expand knowledge of the company and position.
- Adhere to all company policies and procedures.

**Outbound Sales Required Skills**
- Proven experience in outbound sales, with a track record of consistently meeting or exceeding targets.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with prospects.
- Good negotiation and persuasion skills, with the ability to handle objections and close signups.
- Proficient in using CRM software and other sales tools to manage workloads and follow up calls.
- Highly motivated and target-driven, with a proactive and competitive mindset.
- Ability to work independently and as part of a team, collaborating and coordinating efforts with other Customer service representatives, marketing, and support teams.
- Excellent time management and organizational skills, with the ability to prioritize tasks and manage a high volume of workload.
- Self-disciplined and resilient, able to handle rejection and maintain a positive attitude.

**Job Types**: Full-time, Permanent

Pay: £22,500.00-£23,500.00 per year

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person

Reference ID: CSA2504



  • Stockton-on-Tees, United Kingdom Sterling Recruitment Services Full time

    Sterling Recruitment Services are looking to recruit a number of experienced Customer Service and Sales Advisors to join our clients customer service team based at Preston Farm, Stockton on Tees. As a Customer Service & Sales Advisor you will prospect, qualify, and sign up existing customers from our clients database, as well as prospect new opportunities....


  • Stockton-on-Tees, United Kingdom Sterling Recruitment Services Full time

    Sterling Recruitment Services are looking to recruit a number of experienced Customer Service and Sales Advisors to join our clients customer service team based at Preston Farm, Stockton on Tees.As a Customer Service & Sales Advisor you will prospect, qualify, and sign up existing customers from our clients database, as well as prospect new opportunities....

  • Service Advisor

    1 month ago


    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £24,298 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    4 weeks ago


    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    1 month ago


    Stockton-On-Tees, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Jaguar Land Rover Stockton** **Salary of £25,942 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    1 month ago


    Stockton-on-Tees, United Kingdom Impression Recruitment Full time

    We are looking to recruit a **Service Advisor** for our client based in Stockton-on-Tees. This is a brand-new opportunity working for a successful car dealership with an excellent business culture. This is an exciting opportunity to join a business with glowing reviews. Duties as a Service Advisor: - Handling customer interactions - Understanding the needs...


  • Stockton-on-Tees, United Kingdom Foundever Full time

    **What's in it for you?** Are you a customer service representative looking for a role that **rewards** you the more committed you are to helping to understand your customer? Are you looking for **greater pay**? You will see your income **substantially increased** should you deliver excellent sales through very personal customer service. When you will...

  • Service Advisor

    4 weeks ago


    Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **About us** Here at Vertu BMW Teeside, we have a fantastic opportunity for a Service Advisor to come and join our team and help deliver the outstanding customer service that represents this brand. If you would like the opportunity to join one of the largest Motor Retailer's in the UK, then this could be the role for you! We are offering a basic salary of...

  • Service Advisor

    4 weeks ago


    Stockton-on-Tees, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Motornation Stockton** Bristol Street Motors Motornation Stockton are recruiting! This well established business has a great opportunity for a Service Advisor to join their outstanding team. This is a fantastic time to join the Vertu Group and be part of our growth and expansion which will provide you with unrivalled training and...


  • Stockton-on-Tees, United Kingdom Foundever Full time

    **What's in it for you?** Are you a customer service representative looking for a role that **rewards** you the more committed you are to helping to understand your customer? Are you looking for **greater pay**? You will see your income **substantially increased** should you deliver excellent sales through very personal customer service. When you will...

  • Service Advisor

    1 month ago


    Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **Vertu Motors BMW Teesside** Here at **Vertu Motors BMW Teesside**, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary plus company...


  • Stockton-on-Tees, United Kingdom Ingenia Resourcing & Recruitment Limited Full time

    Are you a fully experienced Motor Vehicle Service Advisor? Are you looking for a move? If so, here is a great opportunity for you. A fully experienced Service Advisor is required for a franchised dealership. You will be required to: - handle customer enquiries, - book customers in, - arrange collections/deliveries, - produce job cards, - price up and sell...


  • Stockton-on-Tees, United Kingdom Stratstone Full time

    Senior Service Advisor Stratstone Jaguar Land Rover Stockton Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...


  • Stockton-on-Tees, United Kingdom Pendragon Plc Full time

    Senior Service Advisor Stratstone Jaguar Land Rover Stockton Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...


  • Stockton-On-Tees, United Kingdom Stratstone Full time

    Senior Service Advisor Stratstone Jaguar Land Rover Stockton Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...


  • Stockton-On-Tees, United Kingdom Stratstone Full time

    Senior Service AdvisorStratstone Jaguar Land Rover StocktonSalary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Are you a service advisor looking for a new and exciting challenge? Can you deliver...


  • Stockton-on-Tees, United Kingdom Ingenia Resourcing & Recruitment Limited Full time

    Are you a fully experienced Motor Vehicle Service Advisor? Are you looking for a move? If so, here is a great opportunity for you. A fully experienced Service Advisor is required for a franchised dealership. You will be required to: - handle customer enquiries, - book customers in, - arrange collections/deliveries, - produce job cards, - price up and sell...


  • Stockton-on-Tees, United Kingdom Vianet PLC Full time

    **Customer Support Advisor** **Based at**:Head Office, Stockton-On-Tees **Hours**: 37 hours per week **Reporting to**: Team Leader **Salary Range**: £21,068 - £21,260 Vianet has an exciting new opportunity to join our growing Customer Experience team as we continue to grow and expand into new and existing customers. The purpose of the role is to...


  • Stockton-on-Tees, United Kingdom Foundever Full time

    **Foundever** At **Foundever**, we believe that small moments can have a big impact on your work experiences, customers, teams, and friends. By creating positive moments for each other, you can make a difference and improve your experience. Your working life is how you spend a large proportion of your time. Why not spend it realising your potential? At...


  • Stockton-on-Tees, United Kingdom Saint-Gobain Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** **If yes, Jewson in Norton is looking for an enthusiastic and proactive PART-TIME 34H Customer service Sales Assistant!** **HOURS OF WORK: 34h/wwek and every other Saturday 8am-12pm** Competitive Salary + Pension + Life...