Hotel Receptionist

6 months ago


South Shields, United Kingdom Little Haven Hotel Full time

Are you a skilled and experienced Receptionist looking for an exciting opportunity in the hospitality industry? We're currently seeking a dedicated individual to join our team as a Hotel Receptionist at The Little haven Hotel. As the first point of contact for our guests, you'll play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk.

**Responsibilities**:
Greet and welcome guests in a friendly and professional manner

Handle check-ins and check-outs efficiently, ensuring accuracy in reservations and billing

Manage guest inquiries, requests, and complaints promptly and courteously

Provide information about hotel facilities, services, and local attractions

Maintain cleanliness and organization at the reception area

Collaborate with other hotel departments to ensure seamless guest experiences

**Requirements**:
Previous experience as a Receptionist, preferably in a hotel environment

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Proficiency in using computer systems and software, with desirability in using Rezlynx

Ability to work efficiently under pressure and in a fast-paced environment

Flexibility to work on a rotating schedule, including weekends and holidays

A positive attitude and a commitment to delivering outstanding customer service

If you have what it
takes to excel in this role and are passionate about providing exceptional
guest experiences, we'd love to hear from you To apply, please submit your CV.

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Employee discount
- On-site parking

Work Location: In person


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