Retail Team Leader

7 months ago

Shrewsbury, United Kingdom PGL Travel Full time

Part-year permanent contract
- Salary: Up to £27,375 per annum

We are searching for a **RETAIL TEAM LEADER** to ensure the smooth running of our on-centre retail operations at Boreatton Park, our Shropshire-based activity centre.

Reporting to the Finance/Retail Manager, you’ll be responsible for creating and maintaining appealing and inviting retail spaces and supervising a friendly and engaged team of Retail Assistants.

**THE ROLE**

You’ll be responsible for our on-site retail and bar areas, providing a friendly and welcoming service to our young guests, families and other visitors. You’ll ensure the Retail team keeps these areas stocked, organised and visually appealing, encouraging creativity with shop & bar displays to keep them fresh and fun, and share your marketing ideas to enhance our retail environments.

You’ll work to maximise productivity and profitability across the department through effective stock management, spending incentives and cash handling. You’ll also run a programme of ‘Bar Entertainment’ for our guests to increase customer satisfaction and spend per head.

You’ll be responsible for the line management, induction and training of Retail/Housekeeping Assistants, ensuring compliance with all statutory requirements, company policies and PGL standards.

**IS THIS YOU?**
- You’ll be responsible for our on-site retail and bar areas, providing a friendly and welcoming service to our young guests, families and other visitors. You’ll ensure the Retail team keeps these areas stocked, organised and visually appealing, encouraging creativity with shop & bar displays to keep them fresh and fun, and share your marketing ideas to enhance our retail environments.
- You’ll work to maximise productivity and profitability across the department through effective stock management, spending incentives and cash handling. You’ll also run a programme of ‘Bar Entertainment’ for our guests to increase customer satisfaction and spend per head.
- You’ll be responsible for the line management, induction and training of Retail/Housekeeping Assistants, ensuring compliance with all statutory requirements, company policies and PGL standards.

**THE PACKAGE**

We are renowned for our personal development & investment in people, we are ready to support you in your career development, each step of the way You’ll have all the training you need to be confident and successful in your role, be equipped with a personal development plan, and access to nationally recognised qualifications funded by PGL to give your career the very best start.
- Happy holidays - time to recharge and enjoy time away from the workplace. You’ll also enjoy an extra day off on your birthday
- Investing in your future - with sector leading family friendly policies and a contributory pension
- Good living, for less - access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus PGL discounted holidays and 20% discount in all our on-site shops
- Take care of mind, body and soul - your wellbeing is top priority, so we’ve created a WELLBEING HUB for all our colleagues alongside access to Employee Assistance Program, cycle to work scheme and health cash plans.
- Smart saving, affordable borrowing - access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
- Doing good does you good - paid time-off to volunteer your time to worthwhile causes.

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