Shopkeeper

Job Summary:
**Responsibilities**:

- Greet customers and provide exceptional service
- Assist customers in finding products and making purchasing decisions
- Maintain inventory levels and ensure products are properly stocked
- Process sales transactions accurately and efficiently
- Handle customer inquiries and resolve any issues or complaints
- Utilize data entry skills to update and maintain customer records
- Analyze sales trends and make recommendations for product selection and pricing
- Conduct upselling techniques to increase sales revenue
- Communicate effectively with customers, colleagues, and management
- Demonstrate excellent phone etiquette when answering customer calls

Qualifications:

- Fluent in both English and Spanish (written and verbal)
- Strong data entry skills with attention to detail
- Ability to analyze sales data and make informed decisions
- Bilingual skills are highly preferred
- Proven ability to upsell products or services
- Excellent communication and interpersonal skills
- Demonstrated ability to provide exceptional customer service
- Familiarity with phone etiquette best practices
- Multilingual abilities are a plus

**Salary**: £27,500.00-£30,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- UK visa sponsorship

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person