Receptionist

4 months ago


London, United Kingdom The Bryson Hotel Full time

Hotel Receptionist Position

About us and the role

The Bryson Hotel is a 42-bedroom Boutique Hotel located in the heart of Farringdon, Central London. We are now looking for a full-time junior level Front Desk Receptionist to join us.

As a receptionist, you play the most important role in the hotel. You create the first impression when a guest arrives - and you are the final memory they take with them when they leave. We are looking for a strong and motivated person, who has worked in a similar role within the hospitality or travel and tourism industry.

The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills. Salary: Depends on experience. Your duties As a receptionist, your main duties will be:

- Greet, check-in and check-out our guests
- Proactively work with our partners and Travel Agencies
- Invoice guests, companies, and Travel Agencies Applicants must be:

- Responsible for self-appearance meeting the Company’s standards
- Excellent interpersonal and communication skills with a high standard of both, verbal and written English
- Enthusiastic in delivering excellent customer service
- Be an excellent team player
- Previous customer service experience in a similar role within the hospitality/service industry
- Enthusiastic, positive, and motivated
- Organised, able to multitask, and show initiative.

Your working hours will be split into three shifts**:Early shift (7:00 am to 3:30 pm) ** Late shift (3:00 pm to 11:30 pm) **Occasionally night shift (11:00 pm to 7:30 am)**

**Benefits**:

- Canteen
- Company car
- Company pension
- Discounted or free food
- Employee discount
- Employee stock ownership plan
- Flexitime
- Free or subsidised travel
- Free parking
- Housing allowance
- Language training provided
- Life insurance
- Profit sharing
- Sick pay
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability


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