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Trainee Marketing Assistant
4 days ago
We are seeking a highly motivated and talented Marketing Assistant to join our team. As a Marketing Assistant, you will play a crucial role in supporting our marketing efforts and helping us achieve our business goals. This is an excellent opportunity for someone who is passionate about marketing and wants to gain valuable experience in the field.
**Duties**:
- Respond to customer inquiries via various face to face channels in a timely and professional manner
- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions
**Skills**:
- High school diploma or equivalent required; Bachelor’s degree preferred
- Previous experience in customer service or related field preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
**Job Types**: Full-time, Permanent
Pay: From £24,935.00 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 12/05/2024
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