Corporate Receptionist

6 months ago

London, United Kingdom Associated British Ports Full time

ABP is the UK's leading port operator, with a unique network of ports across England, Scotland, and Wales. We handle approximately 25% of the UK's seaborne trade, contributing to the nation's economy and facilitating global commerce. ABP is committed to innovation, sustainability, and exceptional service delivery.

ABP is seeking a dedicated and professional Corporate Receptionist to join our Head Office team in Covent Garden in London, ABP’s primary base for our CEO and Senior Leadership Team. As the first point of contact for visitors, clients, and employees, you will play a crucial role in delivering outstanding customer service and creating a positive impression of our company.

**Accountabilities**
- Answering, forwarding, and screening phone calls using 8 x 8 telephony system.
- Organising and maintaining a sleek reception area
- Responsible for maintaining day-to-day office security and communicating with main building reception/security as needed
- Greeting visitors to Head Office professionally/offering assistance with coats/bags/announcements
- Manage visitor name submission for visitor badges via internal form. Create visitor badges with current software
- Ensure visitors are aware of fire procedures within the building
- Create new company ID badges, via internal systems and ensure that all leavers are removed from the system.
- Liaise with main building reception to create new building access passes
- Point of contact for the booking of taxis, couriers, meeting rooms and lunches
- SAP Purchasing - PO Requisitions, receipts, P-Cards and voucher purchases.
- Contribute to the continuous improvement of Front of House processes

**Skills, experiences, qualifications and competencies**

**Essential**
- Several years’ experience as a corporate office receptionist with flexibility to assist with occasional corporate events, hosted in the office, outside of core working hours.
- Suitably presented for a corporate head office environment and courteous telephone manner
- Confident, discreet, unflappable self-starter
- Organised, adaptable, detail orientated, capable of prioritising and communicating with stakeholders at all levels
- Excellent time management and numeracy skills
- Ability to spot and deal with potential issues before they become problems
- Strong customer service ethos. Positive, helpful demeanour
- Contribute positively as part of a team with a focus on continuous improvement
- Fluent English speaker
- Excellent written and verbal communication skills with fluent English language skills

This is an office based role Monday - Friday 0800-1700 with an unpaid 1 hour lunch break and 2 x 15 minute breaks in the morning and afternoon. A uniform will also be provided for the role.

We can offer you a competitive annual salary, equivalent to 26 days annual leave (plus bank holidays), support for ongoing CPD, contributory pension scheme, private healthcare and access to wellness schemes & employee assistance schemes and discounts with a wide range of high street and online retailers. We also have an extensive in-house academy and industry specialists who deliver ongoing learning support.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- Do you have any unspent criminal convictions?

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: CRLON01

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