Senior Traffic Dispatcher

**Shift pattern**

Working any 5 days out of 7days

Shift times to be confirmed.

**Full training for the role will be provided**.
- Competitive salary
- Ongoing career development, training and coaching - because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.

**A quick look at the role.**

A fantastic opportunity to be part of the Biffa team in delivering a new recycling venture, which is a first for Scotland and the UK. Your initial focus will be to support with the recruitment agenda and the opening of new facilities, ahead of the contract launch in August 2023.

The Senior Traffic Dispatcher will effectively manage the day-to-day organisation of operations of the Depot through the allocation and basic routing of vehicles to ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance. Supporting employee engagement, continuous improvement in productivity and quality of service provision.

**Requirements**:
**Your core responsibilities.**
- Day to day management of operational staff in order to achieve best in class service delivery.
- Managing route efficiency.
- Managing driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
- Performing administrative duties including input of pay and bonus onto the company systems.
- Proactive vehicle management, including liaison with fleet, safe vehicle operations, wheel security, monitor vehicle gross weights.
- Supervising vehicle availability on a daily basis ensuring that drivers have completed their checks in accordance with company policy.
- Contributing towards the ongoing cost control, actively seeking to improve efficiency and reduce operating costs eg. running and analysing Depot reports.
- Ensuring all administrative tasks associated with the Dispatch office are completed, including time sheets, tachograph records, payroll records, holiday rotas, resolution of customer queries.
- In conjunction with the Service Delivery Manager, ensures that mandatory training, induction, and toolbox talks are delivered in line with company policy.
- A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention.

**Here’s what we require**:

- Health & Safety management.
- Knowledge of existing and impending environmental and health and safety legislation environment.
- Experience of managing in a labour intensive, multi-shift environment.
- Minimum GCSE or equivalent in Maths & English.
- Experience of a position of similar responsibility in Services or Logistics industry.
- Local geographical knowledge.
- Good transport / logistics knowledge.
- Experience of first line operational management.
- The ability to communicate with empathy, plan with precision and, most importantly, play well with others.

**Benefits**

**Biffa - we’re changing the way people think about waste.**

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 10,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

**Deposit Return Scheme - A first for Scotland and the UK**

Biffa DRS has secured a ten-year contract with Circularity Scotland to operate the collection, counting and recycling of materials, such as plastic bottles and drinks cans, captured through Scotland’s pioneering new Deposit Return Scheme (DRS). This scheme is designed to improve the quality of recyclable materials in the market and reduce littering. You will be making a real difference to the environment in Scotland and contributing to the circular economy if you are successful in this role.

**Dedicated to Diversity**

We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.