Store Manager

6 days ago

Newbury, United Kingdom Page Group Full time

The Store Manager is responsible for the overall management and commercial success of the store, ensuring exceptional operational, customer service and store presentation standards are continually being met.

**Client Details**

SøstreneGreneis an international Danish retail lifestyle brand with over 260 stores worldwide. Every SøstreneGrene store invites our customers into a sensual world of classical music, aesthetics, and joy.

Due to our UK expansion plans, we have an exciting opportunity for a Store Manager to join SøstreneGrene's management team. This is a dynamic and varied job in a beautiful environment.

**Description**

MAIN TASKS / RESPONSIBILITIES OF THE POSITION:

- Working within the Søstrene Grene Company standards, strategies, and initiatives.
- Achieving and growing sales targets, minimising costs and managing staff budgets
- Leading your team with strong organisational and management skills.
- Delivering excellent customer service standards by example, always ensuring highly visible and effective customer service management.
- Recruiting, training, managing and setting direction for all members of the store team to ensure high performance / productivity at all times.
- Scheduling rotas and assigning tasks using SameSystem.
- Forecasting staffing needs and developing a recruiting strategy to provide optimal staffing in all areas for peak seasons.
- Managing stock orders effectively through weekly intranet stock ordering and planning stock orders for peak times.
- Preparing and reviewing management reports to plan tasks, review performance and drive sales.
- Confidently making decisions and taking responsibility for all decisions in the store.
- Creating a positive and proactive work environment for your staff, by leading with a 'can-do' attitude. The Company encourages and promotes a strong culture of teamwork and positive attitude towards colleagues and tasks.
- Ensuring all staff are continually trained to a high level in all aspects of retail work - till operation, customer service, product knowledge, merchandising, stock replenishment, store cleanliness.
- Working closely with the Store Visual Merchandiser to ensure the Søstrene Grene brand image is always showcased through outstanding visual merchandising standards.
- Responsible for enforcing a safe working environment through staff and customer safety procedures.
- Ensuring that stockroom processing and replenishment procedures are in place and that recalls, and transfers are completed effectively and in a timely manner.

**Profile**
- Responsibilities include planning and directing the day-to-day operations of the store, developing strategies, and creating store policies to improve customer service, driving footfall and increasing sales and profitability. You will maintain exceptionalstore standards and foster a positive working environment for your team.
- You will always be ready to adapt to change, learn new things and lead your team to mobilise the retail plan.
- You will be responsible for team management, training and development to ensure staff are welcoming, knowledgeable, helpful and can confidently carry out all shop floor tasks to high Company standards.
- You will ensure customer needs are met, complaints are resolved, and service is quick and efficient. You will ensure all products and displays are merchandised effectively to maximise sales and profitability. You will forecast staffing needs and developa recruiting strategy to provide optimal staffing in all areas.
- You will report to the Area Manager and Managing Director and discuss any identified opportunities, issues or needs, put forward recommendations to resolve these and agree actions to drive the store forward

**Job Offer**

The successful Store Manager Manager will receive;
- An enjoyable and supportive working environment
- Competitive Salary
- 28 days paid annual leave
- Staff discount to treat yourself and your home
- Full training to welcome you to the Company and ongoing training and coaching to support you in your role.
- A confidential Employee Assistance Programme with access to counselling and other professional services
- Workplace Pension Scheme

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