Business Continuity Op Resilience

2 weeks ago

Birmingham, United Kingdom eFinancialCareers Full time

a review to be extended.
Role Purpose
- The Global Business Continuity and Incident Management (BCIM) function is a core pillar of the Bank’s Operational Resilience strategy. Through the facilitation and the completion of the Business Impact Analysis (BIA) for each Important BusinessService (IBS), this role will support the Business Service Owners (BSOs) to identify vulnerabilities in the recovery of their IBS. The creation of the IBS Business Continuity and Incident Management Plan (BC&IM Plan) will identify and document appropriatebusiness continuity responses to mitigate the impact of these vulnerabilities. These responses will be exercised through a series of annual IBS tests.
Key Accountabilities
- Main Business Continuity contact for the BSO/delegates/managers.
- Support the BSOs in managing the risk to their IBS by facilitating the creation and ongoing maintenance of an IBS Business Continuity and Incident Management Plan.
- Highlight vulnerabilities to the BSO as identified in the IBS BIA.
- Develop, facilitate, and report on IBS Scenario Testing, as agreed in the Country/Entity Test Plan.
- Provide SME guidance on the inclusion of the BSO in the IM framework.
- Providing training sessions for the BSO and BSO community on their BCIM roles and responsibilities.
- Provide the necessary reporting to support the management of the timeliness and quality of the Ops Res IBS Business Continuity Lifecycle Activities.
Competencies
Strong verbal and written communications skills; ability to communicate complex issues in simple and effective way that supports effective decision-making and influences outcomes.
- Ability to work in multi-disciplinary teams and transcend organisation boundaries to achieve results.
- Proactive, with strong intellectual curiousity that drives a proactive continuous improvement mindset.
Conduct
- Good conduct at HSBC means that we deliver fair outcomes for customers, and do not disrupt the orderly and transparent operation of financial markets. We exist to serve our customers and our approach to conduct helps us ensure that we know andunderstand them and deliver products and services that meet their genuine needs.
- Our conduct framework provides us with a set of outcomes to achieve across everything we do and can be found within the Group’s Global Principles, and on the Conduct SharePoint site together with our Global Conduct Requirements.
Knowledge & Experience / Qualifications (For the role - not the role holder)
The following knowledge & experience are considered vital to this role:

- A strong understanding and proven experience in the following:
o
- Operational Resilience and/or Business Continuity
o
- Scenario Testing
The following are highly desirable:

- A high-level understanding of the regulatory priorities for operational resilience, the broader landscape and the challenges for firms with a global footprint.
- Very strong influencing skills and the ability to offer constructive challenge to business heads in relation to Business Continuity and Resilience Strategies.
- Outstanding written and verbal communication skills to facilitate understanding at all levels of the organisation.
- Strong analytical skills - ability to interrogate complex information, including mapping documentation.
- Resilient and adaptable individual with ability to overcome obstacles and resistance.
- Significant operational experience gained in the financial services industry including experience of people and process management.
- Project management skills and experience is preferred along with a working knowledge of Microsoft Excel
- Holder of a professional Business Continuity/ Operational Resilience qualification (e.g. Member of the Business Continuity Institute (MBCI)).
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies
We are an equal opportunity employer and are committed to creating a diverse environment.
Please also see below link to our HSBC Career hub:
If you are relevant or interested please don’t delay, contact me on

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