Food & Beverage Supervisor

7 months ago


Wirral, United Kingdom Leasowe Castle Hotel Full time

We have an exciting opportunity for an experienced food and beverage professional to join the team here at Leasowe Castle as **Food and Beverage Supervisor. **Working closely with the Hotel Manager you will ensure a high standard of customer service and ensuring our team deliver a great experienced to all our guests.

You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.

**Key responsibilities include**:

- Assisting the Hotel Manager with recruitment and selection of Food & Beverage team members
- Training new and existing team members to deliver excellent customer service, providing feedback and support as required.
- Be able to work in all areas of Food and Beverage including Bar, Restaurant, Lounge, Banqueting and Room Service
- Ensuring high standards of cleanliness are maintained within the Food & Beverage areas.
- Taking responsibility for the float, payments and ensuring that all company policies and procedures are adhered to by the team.
- To assist in the planning and organisation of all Food & Beverage operations on a daily basis to ensure its smooth running of the department.
- Working closely with the Hotel Manager to ensure that all outlets are operating efficiently at all times.
- Attending meetings as required
- Participating in the Duty Manager rota as required.

**What we are looking for**:

- Supervisory experience in hospitality with proven experience within a Food & Beverage, ideally within a hotel/quality establishment
- Passion for food and drink and excellent attention to detail in order to provide consistent standards.
- Outstanding customer service skills
- You will enjoy chatting to our guests, offering help and assistance,
- You will be great at multi-tasking and be efficient at solving guest enquiries and all with a smile and your infectious personality.

**Salary**: £23,000.00-£28,000.00 per year

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Wirral: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 2 years (required)
- Restaurant management: 1 year (required)
- Bar management: 1 year (required)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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