Retail Supervisor

**London**

**£23,000 Per Annum**

**Full time (37.5 Hrs per week)**
**Company Summary**
Hemesh Retailers Ltd are a UK based company operating as a commissioned fuel station with gas or petrol filling facility which sells lubricants for road motor vehicles with a convenience store alongside, incorporated in January 2018. We are based in Dorking, and our operating hours are all 7 days open 24 hours.

The organisations primary business is into Automobile gas services which also provides a service for customers daily need with convenience store in the premises, where we actively ensure our store operates to the highest possible standards of profit and customer service. We offer a wide range of products and store services to the end-users ensuring highest possible standards of profit and customer service.

Our main aim is to provide variety of services and products on agreed budgets and ensure that all KPI's are met, promote a sales environment.
**Job Summary**
Responsible for managing retail staff within a business. Coordinates the shipping of goods, sets up displays in the convenience store, and assists customers and staff during business hours.
**Primary Responsibilities**
- Manage retail staff, including cashiers and people working on the floor.
- Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Formulate pricing policies.
- Determine daily coupons.
- Ensure the pricing is correct.
- Work on store displays.
- Attending trade shows to identify new products and services.
- Coach, counsel, recruit, train, and discipline employees.
- Evaluate on-the-job performance.
- Identify current and future trends that appeal to consumers.
- Ensure merchandise is clean and ready to be displayed.
- Approve contracts with vendors.
- Maintain inventory and ensure items are in stock.
- Keep up with fluctuating supply and demand.
- Analyze operating and financial statements for profitability ratios.
- Ensure promotions are accurate and merchandised to the company’s standards.
- Utilize information technology to record sales figures, for data analysis and forward planning.
- Ensure standards for quality, customer service and health and safety are met.
- Monitor local competitors.
- Ensure hours of operation are in compliance with local laws.
- Maintain store's cleanliness and health and safety measures.
- Organize and distribute staff schedules.
- Preside over staff meetings.
- Help retail sales staff achieve sales targets.
- Manage different departments within the store.
- Handle customer questions, complaints, and issues.

**Salary**: £23,000.00 per year

Schedule:

- Holidays
- Monday to Friday

Ability to commute/relocate:

- Surrey, RH4 1QX: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 15/05/2023