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Claims Assistant

4 months ago


Huddersfield, United Kingdom Ceres Recruitment Full time

This is an ideal opportunity for a recent graduate who has a keen interest in working in the legal sector and is looking to start their career in the legal industry. Working for a growing law firm in Huddersfield, you will be the first point of contact for prospective customers as they look to begin their personal injury claim. My client are offering excellent opportunities for career progression in to a Fee Earning role.

Duties will include:

- Receive inbound claim enquiries via telephone
- Handle inbound and outbound customer calls
- Accurately obtain and update the case management system with all relevant customer and claim detail
- Assess the potential success of the claim
- Effectively identify the most appropriate protocol to begin the claim
- To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction
- Pro-actively communicating with our customer’s to assist them in beginning their claim
- Assist the Fee Earner’s with tasks as required

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: CRS8254