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Supervisor

5 months ago

Newcastle upon Tyne, United Kingdom Bravissimo Full time

**37.5 hours per week, permanent contract, in our Newcastle shop**

**Starting rate £11.42, moving to £11.72 after passing a 3 month probation**

About Bravissimo

Bravissimo is a dynamic multi-channel retailer who provide lingerie and swimwear for women who wear a D-L cup bra. We want big boobed women to feel amazing and we aim to inspire our customers to celebrate their boobs and feel good about themselves. We have 25 UK shops alongside a well-developed ecommerce operation which accounts for 50% of the companys £60m turnover.

At Bravissimo we are dedicated to doing the best for our customers. We set ourselves high standards and are constantly looking to find ways to improve the things that we do. The company has won many awards for its products, service, entrepreneurial approach and originality, and we have been included in The Times Top 100 Employer List on 14 occasions. We were also awarded a place in the 2021 Best Companies Top 10 Retailers list.

**Bravissimo Benefits**
- Up to 25 days holiday
- The opportunity to buy up to 5 additional days holiday each year
- Access to free and confidential 24/7 employee support from Retail Trust
- 50% discount on full priced items for you, your family & friends, up to a limit
- Healthcare Cash Plan for you and up to 4 children through Medicash
- Employer pension contributions up to 6%
- Life Assurance
- Great training and learning resources
- Long service awards after 5 years service
- Access to new and upcoming products, with the opportunity to provide feedback
- Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

About the Job

As a Supervisor with Bravissimo, you will be an essential part of the store management team. You will support the Store Manager and Assistant Manager in the running of the store, ensuring that every customer has a fantastic experience from the moment they walk in. Your will lead, inspire and develop the team, setting them up for success and ensuring that every customer receives the exceptional customer service that lies at the heart of the Bravissimo experience.

Combining your passion and understanding of our service and products, it is essential that you want to be part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment and you should genuinely love going the extra mile to help others. The role also includes dealing with stock, both on the shop floor and behind the scenes, as well as operating the till system.

About You

We are looking for individuals with a genuine passion for delivering a service that makes a real difference to our customers. You should be a confident leader, full of enthusiasm with the ability to motivate others to deliver an amazing service. You should also be able to think creatively and be keen to make suggestions to enhance the customer experience even further.

You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset.

Supervisor experience would be advantageous, but what is more important is your ability to really understand our purpose and to be able to make our customers feel amazing. Previous experience in the lingerie sector is not required as full training will be given.

To Apply

**Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on 01926 459940.