Telesales Advisor

5 days ago


Bristol, United Kingdom Acorn Recruitment And Training Full time

Acorn Recruitment is seeking an enthusiastic Telesales Advisor for their optical manufacturing client based in Thornbury.
This position offers flexible working and a salary of £25,000 per annum plus up to £5,000 per annum bonus.
Overall purpose of the job:
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- To build successful relationships with both prospective and existing customers to generate interest, create opportunities, provide information, capture customer feedback and produce business leads that facilitate account acquisition.
- To ensure timely, accurate and useful information is communicated clearly to the field based Business Development Managers in order to maximise sales opportunities and new business growth.

**Responsibilities**:

- High volume telephone liaison with both prospective and existing customers
- Cold calling prospective customers
- Confidently engage and effectively converse with key decision-makers and technical staff at target organisations
- Delivering a clear and concise scripted message to customers that makes the features and benefits of the brands both clear and tangible
- Recording details of all customer contact and key data accurately on a daily basis on Salesforce CRM system
- Working to pre-determined daily/weekly/monthly call targets
- Maintain a full understanding of new products and promotions as they arise
- Undertake any administration tasks that arise from calls
Knowledge and experience:

- Experience within telesales/telemarketing or other direct sales/customer service environment
- Excellent communication and interpersonal skills
- Ability to learn about products and services and describe/explain them to others
- Ability to prioritise own workload, be highly organised with excellent attention to detail
- Highly self motivated with a "can do" attitude
- PC literate
- Confident and engaging telephone manner
- Resilient and able to handle rejection professionally
Acorn Recruitment acts as an employment agency for permanent recruitment.


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