Marketing - Communications Executive

3 weeks ago


London, United Kingdom Arbuthnot Latham Full time

***

The Communications Executive is a new role and is central to delivering best-in-class communication, content, and literature for Arbuthnot Latham.

Reporting to the Communications Manager, you will be responsible for the smooth running of the bank’s document management system and sign off process. This role will play a crucial part of the bank’s first line of defence for the consumer understanding outcome under the New Consumer Duty regulation.

You will work with key stakeholders in Marketing, Product & Proposition, Compliance, and individual business units to make sure all communications meet the highest standards and are compliant with all relevant regulations.

**Key Responsibilities**
- Playing a crucial role in the bank’s first line of defence for the consumer understanding outcome under the New Consumer Duty regulation.
- Owning and supporting colleagues to use the bank’s document management system.
- Ensuring the bank’s day-to-day document sign-off process runs smoothly, suggesting procedural improvements where appropriate.
- Working directly on client-facing documents, content, and literature, you will ensure adherence to the high standards set out in our communication principles.
- Working with stakeholders across business units, Marketing, Compliance, and Product & Proposition, overseeing regular review and sign off for all client-facing documents, content, and literature.
- Close collaboration with ‘communication champions’, ensuring a two-way conversation between Marketing, Compliance, and business units on best practice.
- Driving best practice by sitting on the bank’s Content Council, which is responsible for reviewing and improving communication, content, and literature.
- Responsibility for sharing feedback following content reviews.
- Supporting with the delivery of writing training and supporting upskilling where needed.
- The role also provides the opportunity to develop your career in marketing by supporting with the production of written communications across client and marketing channels (SEO, digital, social media, brochures and pitchbooks).

**Key Interfaces**
- Marketing and Product & Proposition colleagues
- Private and Commercial Banking, Investment Management and Wealth Planning front office teams
- Compliance
- Business Management
- Client Support

**Person Specification**

***

**Knowledge / Experience**
- Exceptional written, verbal and communication skills
- Strong organisational skills and a high degree of proactivity
- Attention to detail
- Building good relationships with stakeholders
- Experience working with cross-functional teams to deliver initiatives

**Qualifications**
- Educated to degree level or equivalent

**Competencies**
- Planning and reviewing
- Business & Commercial focus
- Influencing others
- Communication and confidence

**About Us**

***

**Work, Life and Benefits**

At Arbuthnot Latham we offer:

- Agile working
- Competitive salary, pension & holiday allowance
- BUPA Health cover
- 4 x Life Assurance
- Discretionary bonus
- Market leading maternity/paternity and menopause policies
- Flexible benefits
- Income Protection Scheme


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