Gleneagles Hotel, PH3 1NF, Auchterarder

**COME AND JOIN US...**

We are currently seeking an experienced, efficient and highly organised
***
**Retail Administrator**
***to join and support our Retail team.
- As well as a competitive salary of £11.64 per hour as a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

**ABOUT GLENEAGLES**
- One of the world’s most iconic 5-star hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards and ‘No. 1 UK Resort’ in the Conde Nast Traveller 2021 Readers’ Choice Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.

**WORKING AT GLENEAGLES**

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

**Here's a bit more detail on what we see you doing in this role**:

- Working closely with our varied range of suppliers, always warm, professional and thorough
- You’ll be liaising with our buyers, accurately sharing stock reports and placing orders
- Responsible for conducting stock counts, you’ll ensure any variances are within our set parameters
- Raising purchase orders, matching goods receipted, processing invoices, interacting with and building strong working relationships with our Finance team
- Coordinating with the Customs department, managing the release of specific goods and paying any duties
- Arranging shipments and collections including all appropriate documents, with the highest attention to detail
- Supremely organised, you’ll make sure every element of our operation is slick with all related documentation and spreadsheets up to date
- A key member of the team, you’ll also proactively support your colleagues with deliveries received
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations, playing your part in making their stay with us 5 star in every way

**The kind of person we're looking for**:

- Ideally, you have experience in a similar role with a great record in customer experience and working with back-office systems
- You’re extremely organised with a good working knowledge of Microsoft systems and a whiz with Excel
- Always motivated to work through and prioritise your tasks, you’ll possess an immense sense of pride in your work
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard, supports each other and above all has fun along the way

**What’s in it for you**:

- **Time to let your hair down**:

- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum

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- ** Treats in your pocket**:

- Personal membership to Perkbox, an employee perk platform offering a huge variety of retail discounts, a free Café Nero each week, and a cinema ticket each month, with our compliments
- Free ‘pay day’ lunch and monthly drinks offers
- A generous ‘refer a friend’ scheme
- **
Be our guest**:

- Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
- Friends & Family rate of £95.00 B&B per night
- Make a holiday of it with Hoxton Hotels in London, Paris, Amsterdam, Rome, NY, Chicago and LA for just £45 per room, per night
- Subsidised, single occupancy, en-suite accommodation available on our estate
- ** Investment in your development and wellbeing**:

- Life Insurance
- Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
- Ongoing investment in your personal develop