Supervisor with Progression

7 months ago

Glasgow, United Kingdom OCO Westend Full time

At OCO, we are a passionate team of hospitality specialists committed to delivering the very best and we go the extra mile to exceed the expectations of our customers. We are a key franchise partner for Starbucks and have ambitious plans to grow our business.

We strive to create a warm and welcoming environment where our customers can feel at home and we pay attention to every little detail, ensuring that the basics are always done brilliantly.

With 20+ sites across Scotland, and employing over 300 partners, OCO is one of the most exciting and ambitious franchise groups in the country. We are a proud Living Wage employer for all ages and offer a range of benefits for our people including 28 days holiday, food & drink discounts, and a world class training program that will set you up for an exciting, dynamic, and rewarding job full of opportunity to grow.

**Our Mission**

Creating a sense of belonging for our partners and customers is fundamental to our business.

**Who we are looking for**

One team wins together
- Displays a customer comes first attitude, passionate about delivering the very best in customer service.
- Maintain regular and consistent attendance and punctuality.
- Ability to work effectively in a fast-paced environment.
- Able to work flexible hours that may include early mornings, evenings and weekends.
- Loves working as part of a team to achieve goals and has positive, can-do attitude.
- Experience in coffee isn’t essential - we’re looking for partners who love to learn and have a great attitude - we’ll provide the training to help you exceed.

**Our people**

Although we are entrusted with some of the world’s biggest brands, our values remain those of a small, family run business. We remain close to our partners and genuinely care about their wellbeing, encouraging a culture of trust and openness.

We believe in treating each other with kindness, dignity, and respect, and are immensely proud of the team, whether in-store or head office, and the work we do together.

**Salary**: £10.90 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Store discount

Schedule:

- 8 hour shift

**Experience**:

- Supervising: 2 years (preferred)
- Barista experience: 2 years (preferred)
- Hospitality: 2 years (preferred)
- customer service: 2 years (preferred)

Work Location: In person

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