Service Administrator

2 weeks ago


Bristol, United Kingdom Fraser Edwards Recruitment Limited Full time

**Job description**

Fraser Edwards are currently recruiting for a Service Administrator.

Our client is a well-established Facilities Management business and due to continued growth, is expanding its Admin team. The business has continued to flourish over recent years and this new role is a great chance to be part of its exciting future.
- General administration duties
- Logging calls / jobs on the Control Hub database utilising service software
- Uploading and amending asset information as held in the Control Hub database
- Providing cover on various sites throughout NI & GB as and when required
- Tracking job progress against pre-determined KPI’s including maximum allowable response and rectification times and implementing escalation procedures.
- Reporting back to clients and contract staff on job progress and completion - produce reports.
- Assist Administration team
- Operate Full-Service Desk Function
- Full UK Driving License
- 1 Years’ Experience
- Creative
- Team Player
- Communication Skills

**Working Hours \ Package**:

- Monday - Friday
- 40 Hours Per Week
- 9am - 5:00pm
- 22 days Holiday
- Career Progression
- Excellent Company Pension
- Free Life Assurance
- Training and Development
- Discounted Private Health Care scheme
- Discounted Gym Membership

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Life insurance

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: lp - sac



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