Garden Centre Assistant

6 months ago


London, United Kingdom The Nunhead Gardener Full time

**About The Nunhead Gardener**

The Nunhead Gardener is a fast-growing and highly unique family-run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable horticulturalists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening matters. We always place ourselves at the heart of the communities in which we open our stores.

We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry and our legendary product displays.

We’re extremely passionate about our people, and with ambitious future plans, it’s an exciting time to join us.

**The opportunity**:
Training and support will be given to develop or acquire the knowledge to assist our extensive and varied customer base.

‪Working hours will include weekends and Bank Holidays as required.

We will consider full-time or part-time applicants.

You will be based at our Nunhead Garden Centre and may be called upon to work in our other locations.

**Responsibilities**:
You will support the Senior Store Management in the daily operations of the store which includes but is not limited to;
- Receive and process weekly deliveries of plants, pots, compost and garden accessories
- Ensuring that all deliveries are received accurately into our stock system
- Offering exceptional customer service
- Assist customers with queries to the best of your abilities, seeking help from colleagues where required
- Vehicle loading and unloading (hand ball)
- Ensure that external areas are always maintained to a high standard
- Ensure that all plants are cared for and kept in prime condition for sale
- Assist with plant area displays

**Skills needed as a Garden Centre Assistant**
- Be confident, friendly, outgoing and enthusiastic
- Able to meet the physical demands of the job
- Passionate about delivering exceptional levels of customer service
- Obsessively organised, tidy and have an eye for detail
- Flexible in your approach and open to trying new things
- Honest, open and operate with integrity
- Enjoy collaborating with others
- Excited about learning new things and sharing your knowledge with others
- Have a love of plants and all things related to gardening

**Benefits**:

- The opportunity to be involved in a forward-thinking, customer focussed, technology-driven, agile, fast-growing small business
- The opportunity to learn about plants and gardening within a passionate team
- Competitive salary.In line with industry-standard and dependent on experience.
- 28 days holiday allowance inclusive of bank holidays (pro-rata for part-time employees). Holiday entitlement increases by 1 day for each additional year of service up to a total of 33 days.
- In addition to your annual leave entitlement, after 1 year of continuous employment you will be eligible to take your birthday off as a paid day on us
- Staff uniform
- Company contributed pension
- Generous staff discount
- Health Assured Employee Assistance programme



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