Reception Supervisor

7 months ago

Harrogate, United Kingdom Crowne Plaza Hotel Full time

'''Duties'''
We are seeking a highly organized and professional Reception supervisor to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming experience for our clients and visitors. Your main responsibilities will include:

- Greeting and welcoming visitors in a friendly and professional manner
- Answering phone calls and directing them to the appropriate department or individual
- Managing incoming and outgoing mail, packages, and deliveries
- Scheduling appointments and maintaining calendars
- Assisting with administrative tasks such as data entry, filing, and photocopying
- Maintaining office supplies inventory and placing orders when necessary
- Providing general administrative support to the team

'''Skills'''
To excel in this role, you should possess the following skills:

- Organizational skills: Ability to prioritize tasks, manage time effectively, and maintain a well-organized workspace
- Phone etiquette: Excellent verbal communication skills with a polite and professional phone manner
- Computer skills: Proficiency in using computerized systems, including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Gmail, Docs, Sheets)
- Office management: Familiarity with office equipment such as printers, scanners, and fax machines
- QuickBooks: Experience or familiarity with QuickBooks software for basic bookkeeping tasks
- Data entry: Accurate and efficient data entry skills to input information into databases or spreadsheets
- Clerical skills: Strong attention to detail for tasks such as filing documents, organizing paperwork, and maintaining records
- Administrative skills: Ability to handle administrative duties such as scheduling appointments, managing calendars, and coordinating meetings
- Typing skills: Proficiency in typing with a minimum typing speed of [insert required speed] words per minute

**Salary**: £25,200.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Experience**:

- Customer service: 2 years (preferred)
- Hotel: 2 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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