Mobile Warden

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
To deliver practical assistance to customers in their own homes in emergency situations

To work independently within a control centre environment, answering emergency calls

To take an active role in co-ordinating, delivering and evaluating individual client care

**Main duties of the job**:
Answer emergency calls in the busy control centre, updating the system with accurate and appropriate records.

Respond to emergency calls via attending customers' homes to assess and support needs including first aid, supporting customers up from falls, contacting other services where needed including emergency services, and maintaining accurate records.

Cleaning down of alarm equipment upon its return to the service.

Creating welcome packs for new customers.

Archiving customers coming off the service.

Other admin duties as appropriate to the role.

**Working for our organisation**:
Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place with an outstanding reputation. Salford is the place which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Twice rated Outstanding by the CQC, Salford Royal NHS Foundation Trust is responsible for delivering a range of community and primary care services and specialist services to Greater Manchester and beyond.

**Detailed job description and main responsibilities**:
**Person specification**:
**Desirable**:
**Essential criteria**:

- Ability to work as a team and independently
- Ability to travel around the city of Salford
- Ability to manage occasional heavy lifting
- Good IT skills
- NVQ3 in health and social care

**Desirable criteria**:

- Experience of community based work
- Hoist trained
- Knowledge of Salford services

**Essential**:
**Essential criteria**:

- Experience in Adult Social Care sector
- Calls handling experience
- Drivers license

**Essential**:
**Essential criteria**:

- Good communication skills
- Ability to work as a team and independently
- Understands and demonstrates trust values
- Ability to work under pressure
- Ability to deal with emergency situations
- Ability to prioritise tasks

**COVID-19 Vaccination Information**
- __________________________________________

**Employer certification / accreditation badges**:
**Applicant requirements**: