Renewals Advisor

**Renewals Advisor (+ commission**)

St Ives, Cambridgeshire

£20k - 25k per year

Permanent

This is an exciting opportunity to be part of the Prosure360 business, a part of Marlowe Software Risk and Compliance.

Prosure360 is our innovative supply chain management system that facilitates the certification of contractors and suppliers for health and safety, ESG and insurance. The system is breaking the mould in supply chain management due to its highly flexible approach.

Where assessments are expiring, this role will handle renewals, ensuring a high conversion rate for subsequent years.

This role will suit a commercially minded and pragmatic professional, with a strong operational background, and the desire to progress and develop within a growing organisation.

This appointment is a new role, and critical to the growth of Prosure360 and the division as a whole.

**Key Activities**
- Providing potential Prosure360 customers with information on the business and representing us professionally.
- Supporting service providers through the sign-up process, and assessment completion stages.
- Assisting with the take-on of new clients.

**Personal Attributes**
- Naturally energetic, driven, and passionate about customers and supporting them.
- Ability to work on own initiative and pro-active approach.
- Persuasive.
- Excellent verbal and written communication skills.
- The ability to quickly comprehend potential member issues and provide resolution and support.
- Excellent people skills needed to interact with Prosure360 members, colleagues, and customers.
- Customer and commercially focused.
- Honest, trustworthy, and able to work with integrity.

**Essential Criteria**
- Proven telemarketing experience.
- 1+ year sales or renewals experience
- Experience of complex business to business operational processes.
- Ability to work on own initiative is essential.

**Desirable**
- Degree
- Experience of working in a consultancy, SaaS environment, or technology related environment.

**Who are we?**

Marlowe’s Software, Risk & Compliance Division is part of Marlowe Plc.

We deliver technology-enabled risk management and compliance solutions, via our market leading Consultancy, Information and Facilities Management businesses; William Martin Compliance, Barbour EHS and Cedrec, Elogbooks and Prosure 360.

**Why join us?**

People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspiredand we commit to supporting you every step of the way.

Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.

When you join our division, not only is it a collaborative and rewarding place to work, but you are also joining people who care, support and champion personal development. Due to continued success and growth, you have the opportunity to be a part of ourjourney.