Projects Administrator

1 month ago

Nuneaton, United Kingdom Wrights of Twycross Ltd Full time

At _Wrights of Twycross_ we are a close-knit, friendly and supportive team joined together by a shared goal of being a market leader in multi service provision to the water utilities industry through our national scale, advanced technology, extensive fleet capability and an uncompromising commitment to be the employer of choice.

We recognise that the key to our success is our people. For us to deliver the best service to our customers, maintain a strong reputation and continue to grow we need to recruit and develop the right people.

The overall role of the Projects Administrator is to ensure all jobs completed are invoiced within a timely manner. Support the Projects Managers in the financial close down of jobs, along with day to day administration tasks. The ongoing improvement of our CRM System “Big Change”.

**Post Overview - Mon to Fri 08.30 - 17.30 (42.5 hrs p/week)**

The role will involve administrating data generated from completed works carried out across our projects team.

Dealing with Project Managers to get jobs closed down and invoiced to meet our internal SLA’s and our customer requirements.

It will require liaising with project managers and other colleagues to ensure costs are controlled, answer any queries from our accounts and managerial team.

We are looking for an individual who is flexible with their approach to work, has a great eye for detail but is able to see the bigger picture of a problem in front of them, and is a good team player. Experience is not necessary as full training is provided for those showing the right skills for the position and a desire to learn on the job.

This is a busy role requiring a multi-tasking approach to managing the workload, excellent financial, communication and organisational skills.

The post-holder will be an integral part of the Projects Office team so must have proven ability to work within a team. Previous experience within a Financial Administrator role would be an advantage, but not essential.

**Key Responsibilities**

**Administrator**:
**. **Closing and administration of jobs.
- Costing jobs aligned with multiple pricing structures.

**. **Ordering of goods and raising of Purchase Orders**.**
- Assisting with the Projects Manager and Director on various projects.
- Ongoing improvement and development of our CRM System “Big Change”.
- Report generation to senior management

**Culture & compliance**:

- Supporting our ‘safety first’ culture throughout activities completed and communications with the team.
- Consciously upholding excellent customer service levels at all times, ensuring all interactions with the customer are conducted in a professional manner.
- Build relationships with the management team and develop a working knowledge of jobs.

**Post-holder Attributes**

The post-holder will be motivated, committed, customer focussed and ready to roll up their sleeves to help grow the business. Due to the nature of the operation, the post-holder will be expected to work some unsociable hours, which would include weekends and bank holidays.

**Key traits needed for success in the role include**:

- A ‘can do’ problem solving attitude.
- Ability to meet challenging deadlines whilst maintaining excellent attention to detail.
- Strong organisational skills.
- Tact, diplomacy and calmness when dealing with customers and the general public.
- Ability to work well in a team.
- Excellent negotiating and interpersonal skills.
- Good written and verbal communication skills.
- Good Microsoft Office skills.
- Past experience with CRM system “Big Change” preferred.
- Full UK Licence

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Administration: 1 year (required)
- costing & closing of completed jobs: 1 year (preferred)
- CRM system 'Big Change': 1 year (preferred)

Licence/Certification:

- Full UK Driving Licence (required)

Work Location: One location

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