Fm Services Officer

3 weeks ago

Leicester, United Kingdom Serco Plc Full time

**FM Services Officer**

**HMP Fosse Way - Leicestershire LE18 4TN**

**Full time, 40 hours per week - Permanent**

**£27,000.00 per year + Company Benefits**

Here at Serco we’re looking for a FM Services Officer to join our close knit and supportive team at HMP Fosse Way, a brand new Category C Prison opening in 2023. Reporting to the Senior Engineer/Facilities Manager, the FM Services Officer forms part of a Works Service Team of multi skilled engineers as well as assisting other trades in their duties as may be required, forming part of a multi skilled team.

As FM Services Officer, you will have the ability to self-motivate, use your own initiative and to work to tight timescales. You will have the ability to prioritise workload, working in a logical and methodical manner and be able to communicate effectively at all levels, both in writing and orally (including good telephone manner).

You will be responsible for carrying out all duties assigned to him/her in a safe manner, observing all statutory regulations and local regulations whilst ensuring that various pre-planned maintenance schedules are kept up to date and maintained as may be required. Furthermore, you will be assisting in multi-trade support of other members of the FM team in completing work and other related routine maintenance and repairs but within the capabilities of your ability, experience and training.

In addition to this, you will be carrying out other duties that may be delegated to you from time to time alongside assisting other members of the maintenance team with their activities as required, maintaining records of tools and reports as needed and operating machine tools safely and according to your training of installed equipment within the works service workshops. You will also be occasionally escorting contractors around the site as and when required as per written instructions.

**What you need to do the role**
- Flexible and proactive with a commitment to customer satisfaction and continuous improvement to working approach.
- Good interpersonal skills.
- A working knowledge of Plumbing/Electrics would be an advantage.
- Experience in working in a security environment.

Our people come to us from a variety of backgrounds but what they do have in common is an ability to relate to people, natural communication skills, patience, and a commitment to making a difference to the lives of others.

**Why Serco**
- Meaningful and vital work_: HMP Fosse Way is focused on decency and respect in all aspects of care for prisoners, which is delivered at a critical time in their lives.- Great people_: As well as care for prisoners we also care for and support one another. We are a motivated team who will encourage you and help you to succeed.

**What else do I need to know?**

**What we offer**
- Pension - 6%
- Childcare vouchers
- Bike4Work scheme
- Employee Assistance Programme
- A company passionate about diversity and inclusion
- Serco Benefits package

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