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Project Support Officer

4 months ago

London, United Kingdom OFGEM Full time

**Details**:
**Reference number**:

- 348750**Salary**:

- £24,623 - £33,936- London £27,038 - £33,936 National £24,623 - £30,850. Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer- Level 1b**Contract type**:

- Permanent**Business area**:

- Project Management & Delivery**Type of role**:

- Project Delivery**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Cardiff, Glasgow, LondonAbout the job

**Job summary**:
Ofgem focuses on safeguarding UK energy consumers, guaranteeing a dependable, cost-effective, and environmentally friendly energy supply. Our efforts are key in progressing towards a Net Zero carbon-neutral energy system, a universally endorsed goal. Every team member significantly contributes to devising innovative energy solutions that favour both consumers and the environment.

As a Project Support Officer, you will have experience in project and programme management, along with a pragmatic approach that maintains a balance between governance and rigour while balancing the needs of key stakeholders.

Your responsibilities will include supporting the effective operation of the PMO function, aiding in project and programme governance arrangements and assisting in the review and revision of the current Project Management Framework and templates. You will also provide support to projects as needed, evaluate PMO tools and techniques to facilitate positive changes in the PMO function's operation and maintain the resource schedule for all projects. It will be your responsibility to ensure everything is up-to-date and functioning smoothly.

Starting in this role, you will be in charge of establishing PMO standards and creating processes to improve how we work. You will play a crucial role in supporting important projects which will include planning meetings and taking detailed minutes to ensure projects move forward smoothly.

This position is about being thorough, staying organised, and always thinking one step ahead to prevent problems before they happen.

**Job description**:
Working within the Markets Data Improvement Programme alongside a wide range of stakeholders in the Markets Directorate-General, you will be responsible for supporting the monitoring, coordination and reporting on this multi-year programme focused on digital and data transformation.

You will work within a small team of staff who are responsible for:

- Leading on the implementation of digital and data transformation initiatives
- Ensuring proper governance is implemented & adhered to

The role requires knowledge of best practices in the operation of a Programme Management Office.

**Person specification**:
**Key Responsibilities**
- Support an effective PMO function.
- Support with project and programme governance arrangements.
- Support the review of and revise the existing Project Management Framework and templates.
- Support projects as required.
- Assess PMO tools and techniques and bring about positive change to how the PMO function operates.
- Keep the resource schedule updated for all projects.

**Key Outputs and Deliverables**
- Project and programme reporting.
- Develop and implement PMO standards and processes.
- Support key projects, to include organising meetings and minute taking within the project meetings.
- Risk management across the digital portfolio.
- Updated Resource and Vacancy list for the digital portfolio.

**Key Stakeholder Relationships**

**Internal**
- Collaborative relationships with other teams within the Markets Directorate-General
- Collaborative relationships with teams across Ofgem
- Directorate Heads and Deputy Directors
- Digital Services, Finance and Legal teams

**External**
- Vendors and consultancies
- 3rd party providers

**Essential**
- ** Knowledge of PMO and Project Management methodologies, processes and techniques (LEAD).**:

- ** Experience of supporting a PMO in an agile environment (LEAD).**:

- Programme and project risk management experience.
- Excellent communication and interpersonal skills.

**Desirable**
- Exceptional planning and organising skills.
- Experience of communicating and influencing with senior stakeholders.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Changing and Improving
- Communicating and Influencing
- Working Together
- Delivering at Pace

**Technical skills**:
We'll assess you against these technical skills during the selection process:
**Benefits**:

- Alongside your salary of £24,623, OFGEM contributes £6,648 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Ofgem can offer you a comprehensive and competitive benefits package