Student Information Officer

2 weeks ago


Chatham, United Kingdom Canterbury Christ Church University Full time

**Student Information Officer**:
**Job description**

**Permanent**

**Background**
- We are a University with over 15,000 students, 1,800 staff and campuses and centres located across Kent. We never sit still and always looking for new ways to transform individuals, create knowledge, enrich communities and build a sustainable future.
- Applications are invited for a
- **part-time** Student Information Officer working in the i-zone and Student Information team within the Library and Learning Resources Department, based at our
- **Medway** campus. The i-zone is a busy, high-profile enquiry-handling service offering advice, support and assistance to students at Canterbury Christ Church University.

**The Role**
- The i-zone and Student Information team acts as the first point of contact for all non-academic student enquiries. It refers enquiries that cannot be resolved by them to the specialist professional services departments that it supports.

**The Person**
- The role holder will be required to have a flexible approach to working hours, to ensure that we cover busy periods with weekend and evenings, as well as Bank Holidays including the University Christmas closure period.
- You will have experience of delivering excellent customer service in a frontline role such as a help desk or call centre environment. Educated to A level, you will have excellent written, verbal and interpersonal communication skills in addition to a positive and helpful attitude.

**Additional Information**
- #Equalityatcccu_

**How to apply**- Interviews are to be held: TBC Shortly after Closing Date

**Please ensure you include contact details of two**
**_employment_**
- Prior consideration will be given to applicants in the University’s redeployment pool._ No agencies, thank you.



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