Apprentice Ecommerce Assistant

2 weeks ago


Aberdeen, United Kingdom QA Apprenticeships Full time

**Company**

GPH Builders Merchants Ltd are an independent merchant based in the North of Scotland
- Salary - £9,610 - £13,632 per annum
- Working hours - 35 per week

**Job Overview**

As an ECommerce Assistant, this role provides an excellent opportunity for school leavers interested in pursuing a career in digital commerce. You will have the chance to develop a wide range of skills in ecommerce, including managing online orders, updating product information, and coordinating order fulfillment. Your responsibilities will include:

- Processing orders,
- Managing product descriptions and media,
- Responding to customer inquiries,
- Collecting and processing new product data,
- Coordinating with other departments for smooth execution of promotions and product launches,
- Analyzing sales data and conducting market research to support ecommerce strategy,
- Fulfilling orders, including coordinating with warehouse or yard teams for accurate and timely order picking, packing, and shipping,
- Printing shipping labels, tracking shipments, and processing returns or exchanges,
- Colaborating in the development of UX for best conversion,
- Identifying and reporting on trends.

**What You Will Learn**

You will also receive training and gain experience in using the following technologies:

- In House ERP system - for order management, inventory tracking, and other business processes,
- Magento 2 software - for managing product information and online orders,
- PIM (Product Information Management) software - for maintaining accurate product data across hundreds of products.

**You will also be asked to participate in learning**:

- Basic coding: HTML/CSS,
- IT helpdesk and live chat support,
- Microsoft Office,
- Marketing and Sales Skills.

**Personal Qualities**

To succeed in this role, you will develop the following skills:

- Strong organizational skills,
- Attention to detail,
- Ability to manage multiple tasks simultaneously,
- Excellent communication skills,
- Comfort working independently as well as part of a team,
- Adaptability to a fast-paced environment and changing priorities.

**Desired Qualifications**

This ECommerce Assistant role does not require specific qualifications. However, experience with ecommerce or online retail is advantageous. You should have a comfortable understanding of computers and technology, and a willingness to learn and adapt to new tools and software.
- A-C Highers in English and Maths advantageous but not required.

**Future Career Progression**:
**Important Information**

“QA’s apprenticeship programs may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”



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