Credit Control Assistant
6 months ago
**Administration Assistant (Credit Control Department)**
**Metrorod**
**Macclesfield Support Centre**
**Full time 12 month FTC**
**Salary £23K + benefits**
We are looking for an experienced office Administration Assistant to join our prestigious Finance team here at Metrorod Support Centre.
Metro Rod has been leading the way in drainage solutions for over 40 years.
Founded in 1983, Metro Rod is a leading provider of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 40 franchisees with geographical coverage across the majority of the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.
**What does it entail?**
You will be assisting the Credit Controllers in chasing outstanding invoices and provide administrative support to customers who have invoice queries and finding the most suitable resolution.
Liaising with external customers you will be a key point of contact for any initial and ongoing enquiries - building lasting relationships along the way. You will be responsible for managing the very active credit control and invoicing inbox, providing invoices and statements as well as liaising with customers over the phone on a daily basis.
This role would suit someone who has previous experience within a similar role, who can hit the ground running, as this role requires acute attention to detail and customer focus.
**What do we look for?**
- Previous experience within a similar role
- Experience using Sage is a huge advantage
- Self-motivated
- Positive and inquisitive manner
- An aptitude for IT - knowledge of software packages like Excel and ideally financial systems
- Ability to work accurately on an independent basis
- Great attention to detail
- Experience of dealing with high volumes of work
- Time management skills
**What do you get?**
- 25 days annual leave - plus bank holidays
- Royal London, Company Pension
- Group Life Assurance
- Additional Paid Leave / Special Leave
- Cycle to Work Scheme
- Company Events
- Laptop / Company Mobile
- Hybrid Working / occasional homeworking
- Travel subsidy / mileage
- Free Eye Tests / Subsidy for Glasses
- Electric Car Charging Points
- Free Standard Parking
- Employee Assistance Programme
- Occupational Health Support
- Employee Discounts Platform - Sodexo
**Salary**: £23,000.00 per year
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Administrative experience: 3 years (required)
- Financial systems such as Sage: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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