Catering Assistant

5 months ago

Manchester, United Kingdom The Christie NHS Foundation Trust Full time

Do you want to work as part of an innovative Catering Team within one of Europe’s leading and the UK’s best Cancer Care Centres?

We have a rare opportunity for you to join our inspirational catering team here at “the Christie” as a Catering Assistant within our Kitchen Team. Encouraging healthier lifestyles, our Chefs are skilled in the art of transforming fresh, seasonal ingredients into nutritious home-cooked meals that place our patients, families, and colleagues “At the heart of what we do” and you will help them deliver this great food, to our patients. Do you have what it takes to provide excellent customer service, with a smile in a fast-paced environment?

**What will you be doing**:
Serving meals to patients at ward level.

Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

Maintaining a clean and hygienic kitchen and dining area during and after services.

Ensuring all catering equipment is cleaned and ready for use.

Providing excellent customer service to patients, families, and colleagues.

Ensuring NHS Food Standards are adhered to.

Replenishing stocks and supplies in the kitchen and dining area as directed

**Qualifications and Skills**:
Must ideally hold Food Hygiene Certificate L2

Experience in catering, kitchen, or a food service industry

Excellent communication and interpersonal skills

Ability to work effectively within a team environment

Attention to detail and ability to multitask

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire.

You will be joining a fast-paced catering environment, working with people who have a real passion for food within a caring environment. We are looking for a good all arounder, who is punctual, friendly, and approachable and who wants to work as part of an inspirational, award-winning kitchen team.

We would love to hear from you if you are a reliable team player, who has an eye for detail, with a high customer awareness, someone who can communicate with confidence and who takes pride in their role, whilst able to uphold the Christie values.

What’s in it for you?

**Band 2**: £22,383 - (£11.45ph) - pro rata

**Full Time**: 37.5 Hours per week - (5 days out of 7) to include Bank Holidays, evenings and weekends

**Shift Patterns within the hours of**: 07:00 - 19:00.

Workplace pension

27 days annual leave per year - pro rata, rising to 29 days after 5 years’ service - pro rata

Fun, friendly, and caring working environment

Unrivalled individual training and development with apprenticeship opportunities

Employee Assistance Programme

Blue Light Card - Discounts at major retailers, restaurants, gyms etc

Cycle to work scheme

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

DUTIES AND RESPONSIBILITIES

To provide a customer focused service to all patients, staff, and visitors.

Provide information on menu items to patients, staff and visitors so ensure that the allergen content of the meals is clearly communicated to the customers.

Promote and maintain point of sale e.g., counter, and vending machines.

Participate, as appropriate, with staff involvement groups for all aspects of quality.

Report any feedback from patients, staff and visitors regards meals or service to the supervisor or management.

Must have thorough knowledge of customer service and experience of large-scale catering.

To undertake all Trust mandatory training courses and any other departmental training e.g., COSSH, HACCP, Allergen Training and Food Hygiene Level 2 training.

Carry out all work procedures in accordance with the Food Safety Act and work within our Departmental HACCP procedure.

Ensure that you maintain due diligence records for evidence when carrying out checks for food temperatures and cleaning records that need to be recorded via the Monika system in line with HACCP Policy.

Cater for any hospitality or events in accordance with supervisory instruction.

Have the ability to cope with increased workload at short notice and requests for out of hour’s service as required.

Any change in shift patterns to suit the needs of the service may be required.

To carry out general and specialised cleaning tasks in main kitchen or front of house areas.

Basic preparation of food and beverages as required.

Take up the patient food trolley up to the ward and serve patients meals on occasion.

Manual work covering, Catering stores as required.

Setting up of all pieces of equipment at the start of the working day e.g., coffee machines, toasting machine, grills, and any other equipment located in the Front of House services.

Ensure good customer relations.

Provide an excellent food and customer service to patients/staff/visitors in the Front of House areas or on ward level.

Ensure that all sta

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