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Credit Controller

4 months ago

StocktononTees, United Kingdom Cleveland Containers Full time

**Purpose of Job**
- To manage the credit control process, reconciling credit notes and invoices owed to the company.
- To run an efficient credit control service for the accounts function through creating and upholding robust payment procedures.

**Key Responsibilities**
- To liaise with customers to ensure that they pay their invoices on time, responding to customer queries in a timely manner.
- To negotiate payment plans with customers who cannot pay, setting up terms and conditions and adjusting payment plans when necessary.
- To start legal proceedings with Lovetts solicitors or organise the collection of our asset(s) when customers do not pay on time.
- To maintain accurate records through processing invoices, updating payments made on Sage200 and monitoring all money borrowed or owed to the Company.
- To evaluate new credit requests and conduct client credit checks, accepting or denying requests where appropriate.
- To provide accounts information to internal departments, answering queries and providing administrative support.

**This is not an exhaustive list but an outline of the key responsibilities.**

**Key Skills**
- Problem-solving.
- Attention to detail - the ability to reconcile complex accounts.
- Administration.
- Organisation.
- Communication - the ability to maintain strong client relationships both internally and externally at all levels.
- Customer Service - the ability to adopt a calm confident manner to handle potentially uncomfortable conversations.
- Time Management.

**Key Results Areas/Objectives**
- To carry-out all credit control tasks in an organised and accurate manner.
- To monitor and review all money borrowed or owed the Company to maintain the sales ledger.
- To give the best level of customer service to all customers and colleagues, resolving queries in a timely manner.

**We are an equal opportunities employer. At Cleveland Containers, we are committed to creating an inclusive culture which encourages, supports, and celebrates the diverse voices and opinions of our employees.**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- STOCKTON-ON-TEES: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 26/02/2023