Front of House Team Member

4 months ago

Southampton, United Kingdom The Ocean Rooms Beauty, Southampton Full time

**About us**

The Ocean Rooms Beauty, Southampton is the most luxurious beauty salon on the South Coast set in the heart of Ocean village. We boast beautiful views over the Marina and have a beautifully kitted out and maintained premises. We are busy, vibrant and proactive and we value our staff above all else.

The Ocean Rooms is Southampton’s most luxurious salon based in Ocean Village. This exciting opportunity to become Front of House Staff will provide excellent training and growth potential. This position offers competitive salary, commission scheme, great benefits and a fantastic working environment within a wonderful team.

**Qualifications and Qualities required;**
- Exceptional customer service and the understanding of the clients needs is an essential part of this position.
- Excellent communication skills for both client and colleague interaction with the ability to work well within a team.
- Strong administrative skills and the ability to multi-task.
- Previous experience with a reception/ admin role preferable.
- A strong understanding of client confidentiality and GDPR.

**Job Description;**
- Front of house reception duties including meeting customers, answering the phone, taking bookings and payments.
- Cleaning and laundry.
- Preparing rooms for and clearing up from various treatments.
- Capturing imagery and creating content for social media.
- Stock ordering and management.
- Customer care - making drinks, checking consultations forms and confirming patch tests have been completed.
- Gel nail removal - adequate training will be provided.

**Job Types**: Full-time, Part-time, Permanent, Temp to perm
Part-time hours: 20-40 per week

**Salary**: £10.00-£11.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

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