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Live Chat Advisor

4 months ago

Coventry, United Kingdom Uniting People Full time

**Live Chat Advisor-**

**Working Hours - 2pm - 10:30pm**

Would you like to work for a progressive organization offering a warm, friendly and upbeat environment? **IF SO APPLY NOW**

**DO NOT MISS** This opportunity for a Lice Chat Advisor
- to work on a client campaign for a well known leading brand. Offering expert training and guidance to be successful in your role, along with many benefits and opportunities to earn incentives.

**Benefits**
- Employee discount
- Free onsite parking
- Paid holidays
- Opt out pension scheme

**SALARY**
- Basic salary of **£20,000 - £21,000**

**The Role as a Live Chat Advisor will include**
- As a Live Chat Advisor, you will be speaking to customer via Live Chat
- Providing general customer support
- Complaints based live chat

**What we look for in a Live Chat Advisor**
- Friendly warm voice
- Live Chat experience
- Eager to work and learn personality
- A confident individual
- Experience in retail, sales or customer service
- have the ability to handle rejection and remain resilient throughout the day
- You must be able to deliver a top-quality customer service and ensure the best outcome for the customer
- The ability to hold conversation will people of all ages and backgrounds and can easily build rapport with customers

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£21,200.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Coventry, West Midlands: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)