Operations Coordinator

**Operations Coordinator - Hungerford (£29k)
- Plus superb benefits**

One of the Uk’s leading Property companies are looking to hire an Operations Coordinator to support the Sales Team in their Hungerford Office.

**Responsibilities**

**Client Support**
- Assist in answering incoming calls and registering applicants
- Create new property activity records and merging tenancies on the system
- Assisting with management takeovers including data entry, issuing relevant paperwork to tenants and liaising with accounts teams.
- Co-ordinate monthly and quarterly client reports and assist the team in preparing these.
- Organise team efforts to chase bad debt on a monthly basis
- Generate proforma invoices for intro only lets

**Team**
- Liaise with HR, facilities and IT for new starter setup
- Digital dictation
- Co-ordinate the schedule on-boarding meetings during a new joiner’s first 30 days including all standard sessions, such as IT training and the firm’s Introductory Briefing
- Welcome all new joiners on their first day and provide them with the team induction
- Liaise with the Health & Safety Manager to maintain the office disaster recovery plan including the primary and secondary methods of contacting the whole team in the event of an incident.
- Fire marshal
- training provided
- Team social lead (arranging birthday cards/ team socials)
- Prepare monthly meeting agendas, MBOs and ad hoc requirements
- Diary management including but not limited to travel bookings
- F:drive organisation and maintenance
- Order stationery and hardware as required
- Overflow team administration where needed

**Marketing**
- Preparation of pitching documents
- gathering, collating and formatting
- Create mailers, property brochures, window cards and pitching materials using Drag and Drop
- Working with the department to create marketing material for business generation (to include property management services/ ILM service offering)
- Arrange and upload EPCs, photos and floorplans

**Particular Aptitudes/Skills Required**

We are looking for enthusiastic individuals with a minimum of 1 years’ experience gained in a secretarial, administrative or business support role. Good MS Office and written and spoken English.

There is an expectation to work one Saturday per month as part of a rota with the rest of the team.