Senior Product Designer, Clinical Design, Patient

2 weeks ago

Stevenage, United Kingdom GSK Full time

**Site Name**: UK - Hertfordshire - Stevenage, UK - London - Brentford, USA - Pennsylvania - Upper Providence

**Posted Date**: Feb 21 2023
**Senior Product Designer, Clinical Design, Patient Engagement & RWD**

**_ Location:_**_ UK/ US_
- Come join us as we supercharge GSK’s data capability _
- At GSK we are building a best-in-class data and prediction powered team that is ambitious for patients. _
- Scientific Digital and Tech’s goal is to power the discovery, development and supply of medicines and vaccines to patients. This means new tools to discover new medicines and vaccines, predictive capability for pre-clinical research, accelerated CMC and supply chain and an improved day-to-day laboratory experience for our scientists. Our Digital & Tech solutions will automate workflows and speed up decisions; freeing hands and releasing minds to focus on science._
- As R&D enters a new era of data driven science, we are building a data engineering capability to ensure we have high quality data captured with context and aligned data models, so that the data is useable and reusable for a variety of use cases. _
- GSK R&D and Digital and Tech’s collective goal is to deliver business impact, including the acceleration of the discovery and development of medicines and vaccines to patients. The R&D Digital and Tech remit has expanded over the past 2 years, and to position GSK for the future, The change will strengthen R&D Tech, to provide more strategic impact, focus, accountability, and improved decision making in the use of Digital, Data and Analytics (DDA) to strengthen the pipeline._

We’d like to hear from you if you think you might make a good fit

**Overview about the Clinical Design, Patient Engagement & RWD in R&D Tech**

Our team has several focus areas including solutions aligned to design elements of a development program or clinical study. Trends towards data driven design and new data sources gives us an exciting opportunity to further empower our physicians and scientists to determine the best ways to rigorously test our products and make them market ready.

Complementing this, we work with study teams to experiment and explore new and innovative ways of designing and delivering studies, leveraging digital technologies and modern platforms to increase study effectiveness.

With the increasing importance on patient centricity and experience, we are developing capabilities supporting patient education, recruitment, experience and insights to drive improvements in patient focused clinical development.

As the use of real world data across the biopharmaceutical industry continues to expand, we work with our Value Evidence Outcome teams to enable real world data strategy, analytics and modelling to help improve decision making and business outcomes for GSK and our customers.

Lastly, we play an important role partnering with our Key Pipeline Medicine Teams delivering solutions to meet their unique needs, as well as ensuring that they are able to optimally use existing Tech solutions.

**Job Purpose**

R&D Tech strive to deliver products and services to our R&D customers that meet the needs of the business whilst being intuitive, efficient, effective and satisfying to use. We require a Product Designer with an interest in business

The R&D Tech Product Designer role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include the following:

- Optimizing the delivery of business value through business partnering, process improvement, user research and user-centered design.
- Performing user research through qualitative enquiry, quantitative data analysis and user testing within the R&D customer base of this product area.
- Obtaining a solid understanding of the business domain and processes within a product area, capturing user goals, needs and expectations and translating these into personas, journeys and user stories that drive towards improvements.
- Driving process optimization through process modelling and service design, taking into consideration the product strategy and system and data landscapes.
- Driving experience design activities to improve user interfaces and task flows through wireframing, prototyping and ideation workshops.
- Working closely with the Product Owner and other members of the product team, with a clear focus on delivering value quickly while helping to steer the product area towards business
- and user-centered improvements.
- Engaging with the R&D Tech UX & Design Team to support the maturity of UX and Design across R&D Tech, specifically working with other UX practitioners and sharing experiences.
- Partnering with the business area to understand their challenges and needs, whilst working to manage system and process changes within these user groups, helping ensure smooth deployments and satisfied customers.
- Keeping up with internal and external trends in your product area, including mobile, wearables and social me

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