Green Home Operations Associate

2 weeks ago

London, United Kingdom MakeMyHouseGreen Full time

**Your Role**

The MakeMyHouseGreenplatform helps homeowners instantly see which green home solutions, such as solar, are right for them. Our team of Gurus speak with all those who want to find out more to answer their questions, help make sure they’re choosing the right system for them and then convert them to an installation. You’ll then work with the customer and our installation teams to ensure a smooth green home install.

Don’t worry, we’ll teach you everything you need to know when it comes to green home tech

**Key responsibilities and areas of ownership**
- You don’t need to know how to do all the below yet. What's important to us is that you are a keen and quick learner_
- Developing relationships with contractors, resolve issues and ensure smooth installs for customers
- Involvement in metrics and improvement sessions to drive efficiency in our ops team
- Resolving on the day issues for customers whilst problem solving for future installs
- Onboarding new contractors into our network

**To be great in this role you’ll...**
- Enjoy speaking with people and building a relationship
- Be organised and efficient to make things run smoothly
- Enjoy understanding how things work
- Want to make sure users get the best experience and the right solution
- Be a self starter who likes to find and solve problems
- Analytical skills and interpreting data will be helpful in this role thought not essential

**Company Perks**
- Remote working but with trips to London to spend time with the wider team.
- (Or hybrid - 2 days a week in our central London office)
- Competitive salary of £28,000 - £34,000, based on experience.
- Share options in the company, so you share in the growth.

**Why will this role be great for you?**
- Personal development, as a priority, to help you grow
- Develop sales, operational and green homes knowledge and skills
- Freedom and autonomy to shape the future of MakeMyHouseGreen
- Be part of an awesome team and have fun at work
- Help make homes truly green and have a positive impact on the planet

**Salary**: £28,000.00-£34,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Work from home

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: Hybrid remote in LONDON

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