Customer Service

5 months ago

Sherborne, United Kingdom Valmiera Glass UK Ltd Full time

Valmiera Glass Group is one of the leading glass fibre manufacturers in Europe, with more than 55 years of experience in the production of glass fibre. VALMIERA GLASS GROUP's core business areas are glass fibre research, glass fibre product development, production and trade.

Work at Valmiera Glass UK Limited opens the door to so many opportunities. We are developing our staff’s skills and interest through internal and external training programmes.

**Overall function and description of the job**:
To provide effective and efficient internal support for sales of defined product groups to designated sales areas, and to maintain the highest possible standard in customer relationships.

**Main duties**:

- Deal with customer enquiries for defined market areas (and to deputise for colleagues on other market areas when required).
- Receive, process and progress customer orders.
- Liaise with other departments as required to ensure orders and queries are dealt with and efficient customer service is maintained.
- To support and liaise with sales managers for defined product groups.
- To liaise with the planning department.
- To prepare and send out samples and sales literature as requested.

**Job Types**: Full-time, Permanent

**Salary**: £28,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Flexitime
- Free flu jabs
- On-site parking
- Sick pay

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Work Location: In person

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