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Waste Crime Engagement Specialist

5 months ago

Welwyn Garden City, United Kingdom Environment Agency Full time

Number of jobs available 1- 1
- Region 1- East of England, London, South East
- City/Town 1- Welwyn Garden City
- Building/Site 1- Alchemy, Bessemer Road, AL7 1HE
- Grade 1- Staff Grade 5
- Post Type 1- Permanent
- Working Pattern 1- Full Time, Part Time/Job Share
- Role Type 1- Communications / Marketing, Customer Insight, Environment & Sustainability
- Salary Minimum 1- £37,462
- Job description 1- You will play an important role in how we prevent, disrupt and tackle waste crime, planning and delivering engagement with the partners and communities that we serve. You’ll empower others to prevent and disrupt waste crime by helping them understand what waste crime is, how to stop it, report it, and avoid becoming a victim or unknowingly allowing waste to be handled illegally.
You will influence internal and external stakeholders and work in partnership to achieve joint outcomes for waste crime. Internally, you will build an engagement strategy, co-ordinating engagement activities across the area and national enforcement service to ensure our work is targeted, effective, innovative and efficient. You will also be responsible for providing leadership on national waste crime engagement plans.
You will be engaging stakeholders to deliver waste crime prevention and disruption messages. Specific responsibilities will include:

- Contribute to the planning and development of a national engagement plan
- Plan and deliver a local engagement plan
- Keep stakeholder analysis and engagement plans up-to-date
- Monitor and record engagement activity across the programme
- Identify new opportunities for engagement
- Support Defra Communications using key waste crime messages
- Compile written case studies of completed engagement

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role
- The team 1- This is an exciting opportunity to join an area Customers and Engagement team. We work with others to deliver excellent customer service to the Hertfordshire and North London area. We play an important role in managing relationships that are essential to our reputation and business delivery. Our engagement specialists help teams to engage with customers, communities and partners. They protect our reputation and ensure we give clear, consistent messages around sensitive and emotive issues.
- Experience/skills required 1- You will be an excellent communicator and confident in engaging with people and organisations. This will have been gained through experience in planning and delivering high quality engagement across multiple work areas in a community and/or partner engagement role, ideally with enforcement agencies and partners such as HMRC, Police Forces, Local Authorities etc.
It would be desirable for you to be familiar with waste regulation, waste crime, or environmental issues caused by poor waste management.
You'll be a quick-learner, with a strong customer-focus, and a desire to make a difference.
Leading projects and coaching others will come naturally to you. You'll be organised and have excellent attention to detail.
You'll be able to work as part of a team and individually and prioritise an interesting and varied workload. You will be good at working under pressure, working flexibly and at pace, and delivering outcomes.
- Contact and additional information 1-
We are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it and embrace it for the benefit of our staff, communities and environment.
We have many employee networks to support applicants in their careers. Herts and North London area is committed to supporting a diverse workforce through our range of employee networks.

Interviews will take place in January at our office in Welwyn Garden City.