Customer Team Member

5 months ago

Fort William, United Kingdom Coop Full time

**Customer Team Member**

Location: Kilmallie Road, Caol, PH33 7EN

Pay: £10.90 per hour + great benefits

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.

Full training given

As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.

**What you’ll do**
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Engage with everyone to succeed together - you’ll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
- Make sure the store is safe, legal and operational - you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
- Embrace change - you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
- Co-operate for a fairer world - you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- good communication skills, with the ability to build positive relationships with everyone
- strong problem solving skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:

- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Member

    5 months ago

    Fort William, United Kingdom Coop Full time

    **Customer Team Member** - Location: Kilmallie Road, Caol, PH33 7EN- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: 4 varied shifts over 7 days including late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You must be aged 18 or over to be a...

  • Customer Team Member

    4 months ago

    Fort William, United Kingdom Coop Full time

    **Customer Team Member** - Location: Royal Bank Buildings, Main Street, Corpach, PH33 7JG- Pay: £12.00 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (From 6:30am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview.- Full, paid...

  • Customer Team Member

    5 months ago

    Fort William, United Kingdom Coop Full time

    **Customer Team Member** - Location: Kilmallie Road, Caol, PH33 7EN- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, 3 month temporary contract, part time- Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full,...

  • Customer Team Member

    5 months ago

    Fort William, United Kingdom Coop Full time

    **Customer Team Member** Location: Royal Bank Buildings, Main Street, Corpach, PH33 7JG Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview....

  • Customer Service Observer

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Job OpportunityWe are seeking a skilled individual to join our team as a Customer Service Observer. As a Customer Service Observer, you will be responsible for evaluating customer service experiences in various retail settings across Scotland.This is a flexible opportunity that allows you to work at your own pace. Our fees are competitive and based on a...

  • Customer Service Observer

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Job OpportunityWe are seeking a skilled individual to join our team as a Customer Service Observer. As a Customer Service Observer, you will be responsible for evaluating customer service experiences in various retail settings across Scotland.This is a flexible opportunity that allows you to work at your own pace. Our fees are competitive and based on a...

  • Customer Experience Evaluator

    7 days ago

    Fort William, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking a Retail Perception Specialist to join our team of mystery shoppers. As a Retail Perception Specialist, you will be responsible for evaluating customer experiences across various sectors in Scotland.Key Responsibilities:Evaluate customer service quality in retail environmentsAssess the overall customer experienceProvide...

  • Customer Experience Evaluator

    2 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Job DescriptionWe are seeking a skilled Customer Experience Evaluator to join our team at Customer Perceptions Ltd.This role involves assessing the quality of customer service in various retail settings across Scotland.As a Customer Experience Evaluator, you will have the opportunity to work flexibly and choose your own schedule.Our fees are competitive and...

  • Customer Experience Investigator

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Investigator

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Evaluator

    1 month ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking skilled individuals to join our team of mystery shoppers in Scotland.As a mystery shopper, you will have the opportunity to work flexibly and earn a competitive hourly rate of approximately £24, based on a per-shop basis.To succeed in this role, you will need:Excellent observational skills to assess customer service...

  • Customer Experience Evaluator

    1 month ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd is seeking skilled individuals to join our team of mystery shoppers in Scotland.As a mystery shopper, you will have the opportunity to work flexibly and earn a competitive hourly rate of approximately £24, based on a per-shop basis.To succeed in this role, you will need:Excellent observational skills to assess customer service...

  • Customer Experience Evaluator

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd: Mystery Shopping OpportunitiesWe are seeking individuals to join our team of mystery shoppers across all areas of Scotland. As a mystery shopper, you will have the opportunity to earn extra income while helping our clients improve their customer experiences.Key Responsibilities:Assess and report on customer service qualityObserve...

  • Customer Experience Evaluator

    4 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd: Mystery Shopping OpportunitiesWe are seeking individuals to join our team of mystery shoppers across all areas of Scotland. As a mystery shopper, you will have the opportunity to earn extra income while helping our clients improve their customer experiences.Key Responsibilities:Assess and report on customer service qualityObserve...

  • Customer Experience Investigator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Investigator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Investigator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Experience Investigator

    3 weeks ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    We are seeking individuals with excellent observational skills to join our team of Mystery Shoppers. As a Mystery Shopper, you will be responsible for evaluating the customer service experience in various retail environments across Scotland.Our Mystery Shoppers work on a flexible schedule, allowing you to choose when and how many shops you want to complete....

  • Customer Service Observer

    1 month ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd: A Mystery Shopping OpportunityWe are seeking a skilled Mystery Shopper to join our team in Scotland. As a Mystery Shopper, you will be responsible for observing and evaluating customer service experiences in various retail environments.Key Responsibilities:Conduct thorough observations of customer interactions with retail...

  • Customer Service Observer

    1 month ago

    Fort William, Highland, United Kingdom Customer Perceptions Ltd Full time

    Customer Perceptions Ltd: A Mystery Shopping OpportunityWe are seeking a skilled Mystery Shopper to join our team in Scotland. As a Mystery Shopper, you will be responsible for observing and evaluating customer service experiences in various retail environments.Key Responsibilities:Conduct thorough observations of customer interactions with retail...