UX Researcher

**Start Date**:ASAP

**Location**:Ebbsfleet, UK

Full time, Permanent

Do you strive to make a difference? Our client is a fantastic IT consultancy looking to build a team to continue solving problems using software and technology for their clients. They are seeking a talented and experienced UX Researcher to join their dynamic team.

**Background**

What our client does is simple and unique: by utilising their expertise in technology, they improve people's lives and experiences by producing cutting-edge digital services specific to user needs.

Whether it's public or private sector engagement, they make services accessible to everyone.

**Position Overview**

**Responsibilities**
- Plan, conduct, and analyse user research studies using a variety of methods such as interviews, surveys, usability testing, and ethnographic research.
- Work closely with product managers, designers, and engineers to define research objectives and prioritise research initiatives.
- Identify user pain points, needs, and behaviours to inform product and design decisions.
- Synthesise research findings into actionable insights and present them to stakeholders in a clear and compelling manner.
- Collaborate with design and product teams to iterate on designs and prototypes based on user feedback.
- Advocate for the user throughout the product development process, ensuring that user needs are effectively addressed.
- Stay current with industry trends and best practices in user research and share knowledge with the team.

**Requirements**:

- Proven experience conducting qualitative and quantitative UX research in a fast-paced environment.
- Strong knowledge of research methodologies and tools, including but not limited to interviews, surveys, usability testing, and analytics.
- Excellent communication and presentation skills, with the ability to convey complex ideas effectively to cross-functional teams.
- Experience working collaboratively with designers, product managers, and engineers to translate research findings into actionable insights.
- Highly analytical mindset with the ability to think critically and solve problems creatively.
- Proficiency in UX research tools such as UserTesting, Optimal Workshop, or similar platforms is a plus.
- A portfolio or examples of previous research projects demonstrating your ability to uncover user insights and influence product decisions.

**UK Applicants Only.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- What is your notice period in weeks?
- Are you able to commute at least 2 days a week to the Ebbsfleet office?
- What is your salary expectation?

**Experience**:

- Research Methodologies: 3 years (required)
- Accessibility Testing: 3 years (required)
- Usability: 3 years (required)
- UX Research: 3 years (required)

Work Location: Hybrid remote in Gravesend