Administrator, Dividends

**Overview**

Working within the Dividends department with the focus on ensuring all dividends, interest payments and other departmental work is completed correctly within the set deadlines while maintaining the highest quality standards in order to deliver service excellence to our clients. The individual will actively engage with their team, always contribute through taking on a fair share of duties/workloads and both portray and encourage a positive department-wide working spirit. The individual will proactively seek to further develop to their own skill-set and knowledge of dividends and the registrar business. As required, the individual will provide support and work within other business areas to help meet business goals.

**Key Accountabilities and Main Responsibilities**
- To ensure all work is completed accurately while maintaining strict adherence to all regulatory requirements as well as internal SLAs and event timetables.
- To ensure workloads of the department are met through a personal contribution of taking on and completing an even share of the workloads, including in peak periods providing overtime working as required.
- To review, understand and document requirements of all dividend events in order to develop and adopt specific working practices and procedures.
- Carry out all tasks in accordance with internal procedures and to ensure any problems are escalated to a Supervisor or Manager immediately upon discovery.
- Effectively working with other Link support units and external business partners to ensure that the Client’s expectations of performance (timeliness, accuracy, etc) are met.
- To focus on continued self-development in order to build and maintain a strong technical understanding of dividends.
- To support the Supervisors and team management in order to achieve successful completion of all events.
- To continually review and consider the effectiveness of the team and the procedures and to be pro-active in the creation and implementation of new ideas.
- To maintain team (and department) morale and confidence by effective communication and adopting an approachable manner.
- To utilise systems effectively in completion of the tasks particularly with reference to spreadsheet and database solutions.
- As required (and when requested from your line management) to provide support to other departmental teams to help meet overall business priorities. Additionally, to provide support working within other business teams as required.
- To promote and work in line with the Link values.

**Experience & Personal Attributes**
- Effective communicator, both written and oral
- Planning, prioritisation and organisational skills
- Ability to work under pressure and manage deadlines
- Team work / always willing to cooperate and work with team members department wide
- Attention to detail / quality orientation
- Commercial awareness / customer service delivery focus
- Working with and supporting change
- Regulatory and technical awareness
- Self-motivated
- Problem solving skills
- Takes ownership for personal development
- Confident, positive and maintains a professional presence at all times
- Must develop advanced knowledge of in-house systems: MSL, PRISM, Access databases
- Intermediate to advanced Microsoft Office: Word, Excel
- A willingness to work towards further qualifications

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, and employee share plans. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promot