Sales Administrator

3 weeks ago


Stourbridge, United Kingdom Workplace Products Full time

**Sales Administrator at Workplace Products.**

An exciting opportunity to work as Sales Administrator at Workplace Products. Workplace Products is a family-run Workplace Equipment Distributor, one of the leading UK Suppliers across various sectors.

**Responsibilities**:

- Answer all telephone calls - sales & customer service related.
- Answer all live chats on our website to assist customers.
- To deal with customer service enquiries whilst providing a high quality of service.
- Tracking sales orders and purchase orders to ensure that they are scheduled and sent out on time.
- Prepare quotations for customers and where applicable sign off low margin or high value enquiries with management.
- Effectively communicating with customers in a professional and friendly manner.
- Raising purchase orders on time to ensure the delivery of goods to customers.
- Contacting suppliers to solve problems, chase delivery dates and general product enquiries.
- Carry out administrative tasks of the Sales Department such as non-conformance, web order entry and order chasing.
- Resolving any sales related issues with customers.
- Maintain and update customer information through system CRM
- Liaising with Marketing Department to make sure the website is functional and priced correctly.

**Experience**:

- Previous Sales Administration experience is beneficial.
- Experience dealing with customers daily is essential.
- IT literacy is essential with experience of Word, Excel and Outlook
- Customer service experience is essential.
- Ability to work with other members of the Sales team

**Salary and Benefits**:

- Salary Negotiable depending on experience.
- Monthly Sales Incentives
- Family fun days
- 31 days holiday including Bank Holidays
- Life Insurance for all Employees
- Office based role - Monday-Friday (8.30-5) Part time hours available.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: One location


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